2 months ago
Vancouver, CanadaMid Level / Senior
H1B Sponsor
Responsibilities
- Develop, implement, and refine NLP and ML algorithms for Dialpad's products.
- Conduct evaluation and monitoring of model performances and troubleshoot issues.
- Manage large textual data sets.
- Build advanced LLM-based features for reasoning and multilingual processing.
- Collaborate with engineering, product, and design teams to deploy models in production.
- Submit research papers to academic conferences and contribute to the scientific community.
Requirements
- Master’s or PhD degree in Linguistics, Computational Linguistics, Computer Science, or related fields.
- 2+ years of NLP industry experience for Master’s degree holders or 1+ years for PhD holders.
- Experience with machine learning, Python, PyTorch, and relevant technologies.
- Broad understanding of current LLM model architectures and optimization techniques.
- Strong problem-solving and analytical abilities.
- Excellent communication and collaboration skills.
- Familiarity with version control tools like Git.
Benefits
- Competitive salary and comprehensive benefits.
- Opportunities for growth and development.
- Access to cutting-edge AI tools and a robust training program.
- Inclusive office environment designed for collaboration.
- Recognized culture as a Great Place to Work.
About Dialpad
Dialpad is the leading AI-powered communications intelligence platform creating human-first, AI-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers such as Randstad, RE/MAX, Nasdaq, Express Scripts, T-Mobile, Johns Hopkins, Motorola Solutions, Tractor Supply, and Netflix use Dialpad and its AI capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, GV, ICONIQ Capital, and OMERS, Dialpad is a dynamic force in AI technology with a rapidly expanding presence. Visit dialpad.com to learn more.