3 months ago
Base Salary
$200k - $400k/yr
Responsibilities
- Lead research and engineering efforts improving instruction following, retrieval, memory, and long-horizon task completion
- Build and iterate on end-to-end models and pipelines optimized for quality, efficiency, and user experience
- Partner with platform and product engineers to integrate new models into production systems
- Translate ambiguous research ideas into clear iterative milestones and roadmaps
- Own multi-quarter initiatives that improve agent reliability, capability, and efficiency
Requirements
- At least 2 years of experience in AI/ML engineering or research
- Prior experience post-training and deploying large language models in production environments
- Fluency in Python and modern machine learning tooling for training, evaluation, and data pipelines
- A track record of turning research prototypes into reliable, measurable production impact
Benefits
- Take-what-you-need vacation policy, with UK employees receiving 25 statutory leave days
- Medical, dental, and vision benefits for employees and families
- Life insurance and disability benefits
- Retirement plan, such as a 401(k) or pension
- Parental leave
- Fertility and family-building benefits through Carrot
- Daily lunches and snacks in the office
- Full-time, in-office work arrangement
Tech Stack
Categories
AI ResearchML Engineering
About Decagon
Decagon builds an enterprise conversational AI platform that deploys customer-support agents across voice, chat, email, SMS, and other channels. It sells to large brands via enterprise subscriptions and services, helping automate and personalize support workflows. Founded in 2023 and headquartered in San Francisco, Decagon’s customers include Avis Budget Group, Chime, Oura Health, and 1-800-Flowers.