
Decagon
Decagon builds an enterprise conversational AI platform that deploys customer-support agents across voice, chat, email, SMS, and other channels. It sells to large brands via enterprise subscriptions and services, helping automate and personalize support workflows. Founded in 2023 and headquartered in San Francisco, Decagon’s customers include Avis Budget Group, Chime, Oura Health, and 1-800-Flowers.
Open Positions at Decagon
41 open positions
Build the infrastructure and product systems that govern how sensitive customer data is collected, redacted, retained, and deleted across Decagon’s conversational AI platform. You’ll combine reliable backend engineering with PII/PHI detection, LLM-backed systems, and enterprise privacy controls.
Build the product engineering systems that let enterprise customers configure, train, test, deploy, and monitor sophisticated AI agents. This end-to-end role combines deep systems work with product discovery and customer-focused iteration.
Build the product systems that let enterprise customers configure, train, test, deploy, and monitor sophisticated AI agents. This in-office role combines end-to-end software ownership with close collaboration across product, design, and customers.
Staff Software Engineer building the product systems that let enterprise customers configure, train, test, deploy, and monitor conversational AI agents. The role combines deep full-stack product engineering with customer-informed design and end-to-end ownership.
Decagon is hiring a Senior Software Engineer to build product systems that let enterprise customers configure, train, test, deploy, and monitor conversational AI agents. The role combines full-stack product development, AI-powered tooling, observability, and close collaboration with product, design, and customers.
Build and operate the security infrastructure powering Decagon’s multi-tenant conversational AI platform. As the founding platform security engineer, you’ll create secure paved paths, automation, and developer-facing tooling that protect enterprise customer data.
Decagon is hiring a customer-facing Solutions Architect to design enterprise voice and contact-center deployments for its conversational AI agents. The role combines pre-sales technical advising, telephony architecture, SIP troubleshooting, and the creation of scalable deployment practices.
Senior Research Engineer focused on making Decagon’s conversational AI agents safe, reliable, and controllable in production. You’ll build safety models, adversarial evaluations, and runtime safeguards against real-world agent failures.
Build the internal systems and AI-powered automations that help Decagon’s Finance, Accounting, Legal, People, Recruiting, and Sales teams work more efficiently. This hands-on role owns solutions from discovery through deployment and ongoing maintenance.
Decagon is seeking a Growth Engineer to own its website and build technical growth products, including interactive tools, AI-powered demos, and pipeline-generation systems. The role combines hands-on software engineering, growth strategy, experimentation, and future team building in an in-office environment.
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