Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
Open Positions at Decagon
45 open positions
Own the technical execution of Decagon’s largest strategic deals, partnering with senior customers and leading small engineering pods to deliver production-grade AI agent solutions. The role blends hands-on technical direction, customer-facing leadership, and product strategy.
Own the technical execution of Decagon’s largest strategic customer deals, leading everything from proof of concept to reliable production deployment. You’ll partner with senior customer leaders, guide small engineering pods, and turn complex bespoke requirements into scalable product improvements.
Decagon is hiring a Senior Solutions Engineer to architect generative AI solutions, build tailored customer demonstrations, and guide enterprise integrations. The role combines technical pre-sales, product strategy, and enterprise architecture in an in-office environment.
Decagon is seeking a Senior Solutions Engineer to architect and demonstrate AI-powered solutions for enterprise customers. The role blends technical pre-sales, enterprise integration, customer consulting, and generative AI experience design.
Decagon seeks a Senior Solutions Engineer to help enterprise customers design and integrate AI-powered conversational experiences. You’ll partner with sales and customer stakeholders to architect solutions, create tailored demonstrations, and communicate technical value across complex organizations.
Decagon is seeking a Senior Solutions Engineer to drive the integration of AI-powered solutions in enterprise environments, acting as a technical advisor to customers.
Join Decagon as a Research Engineer to develop cutting-edge conversational AI models that enhance customer experiences across various channels.
Join Decagon as a Customer Engineer, Agent Builder, where you'll lead the technical execution of AI agent builds for enterprise clients, ensuring high-quality customer experiences.
Join Decagon as a Customer Engineer, Agent Builder, where you'll lead the technical execution of AI agent builds for enterprise clients, requiring fluency in Spanish and a strong technical background.
Build and launch reliable, enterprise-grade AI agents while partnering directly with strategic customers and internal teams. This highly technical, Spanish-speaking customer engineering role spans architecture, integrations, evaluation, debugging, and production delivery.
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