Decagon

Decagon

Visit websiteLinkedIn501-1,000 employeesH1B sponsor

Decagon builds an enterprise conversational AI platform that deploys customer-support agents across voice, chat, email, SMS, and other channels. It sells to large brands via enterprise subscriptions and services, helping automate and personalize support workflows. Founded in 2023 and headquartered in San Francisco, Decagon’s customers include Avis Budget Group, Chime, Oura Health, and 1-800-Flowers.

Open Positions at Decagon

46 open positions

London, United KingdomSenior / Staff+

Decagon is hiring a customer-facing Solutions Architect to design enterprise voice and contact-center deployments for its conversational AI agents. The role combines pre-sales technical advising, telephony architecture, SIP troubleshooting, and the creation of scalable deployment practices.

5 days ago
New York, NY, USAStaff+
$320k - $400k/yr

Lead and grow Decagon’s enterprise Solutions Engineering function, combining technical pre-sales leadership with executive-level customer engagement for an AI-native platform. You’ll build the team, establish scalable processes, and guide complex enterprise opportunities from discovery through technical validation.

13 days ago
San Francisco, CA, USA or New York, NY, USASenior
$200k - $400k/yr

Senior Research Engineer focused on making Decagon’s conversational AI agents safe, reliable, and controllable in production. You’ll build safety models, adversarial evaluations, and runtime safeguards against real-world agent failures.

17 days ago
San Francisco, CA, USA or New York, NY, USASenior
$180k - $220k/yr

Build the internal systems and AI-powered automations that help Decagon’s Finance, Accounting, Legal, People, Recruiting, and Sales teams work more efficiently. This hands-on role owns solutions from discovery through deployment and ongoing maintenance.

Decagon is seeking a Growth Engineer to own its website and build technical growth products, including interactive tools, AI-powered demos, and pipeline-generation systems. The role combines hands-on software engineering, growth strategy, experimentation, and future team building in an in-office environment.

25 days ago
San Francisco, CA, USA or New York, NY, USASenior
$200k - $400k/yr

Decagon is hiring a Senior Data Infrastructure Engineer to build and operate high-throughput streaming, batch, and analytical data systems that power its AI products. The role owns data pipelines and storage end to end while improving reliability, latency, observability, and developer productivity.

Amazon RedshiftApache AirflowApache FlinkApache KafkaApache SparkAWS+13 more
28 days ago

Join Decagon’s Engineering team as a Summer 2027 intern and build production-ready systems powering intelligent customer-support agents. You’ll work on high-impact initiatives across agent engineering, orchestration, enterprise products, or infrastructure in Decagon’s San Francisco office.

1 month ago
San Francisco, CA, USA or New York, NY, USAEntry Level
$185k - $185k/yr

Join Decagon as a new-grad Member of Technical Staff and build scalable systems powering conversational AI agents for millions of users. You may work across agent engineering, orchestration, enterprise product, or infrastructure in San Francisco or New York.

1 month ago
New York, NY, USASenior
$200k - $400k/yr

Senior Software Engineer building scalable, self-serve enterprise products that help technical and non-technical teams configure, train, deploy, and improve AI agents. The role spans full-stack development, product discovery, customer workflows, analytics, and end-to-end feature ownership.

2 months ago

Senior Software Engineer building full-stack, self-serve enterprise products that help customers configure, train, deploy, monitor, and improve AI agents. The role combines product engineering, scalable systems design, and AI-powered workflow tools for technical and non-technical users.

2 months ago

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