2 months ago
Base Salary
$200k - $400k/yr
Responsibilities
- Research and build safeguards against prompt injection, unsafe tool use, sensitive-data disclosure, policy violations, and hallucinated commitments.
- Build adversarial evaluations, simulations, red-team datasets, and regression suites based on production failures.
- Develop and deploy classifiers, judges, reward signals, post-training methods, and runtime safeguards for safer agent behavior.
- Analyze production traces and incidents, identify root causes, test mitigations, and measure their impact.
- Partner with Security, Product, Infrastructure, Legal, and customer-facing teams to turn enterprise requirements into scalable safeguards and rollout practices.
Requirements
- 4+ years of experience in AI/ML engineering, research, or AI safety.
- Hands-on experience evaluating, post-training, or deploying language models or agentic systems.
- Experience with reinforcement learning, preference optimization, distillation, model routing, and synthetic-data generation.
- Experience with adversarial testing, model red teaming, prompt injection, policy enforcement, privacy, or safe tool use.
- Fluency in Python and modern ML tooling, with the engineering depth to ship production systems.
- Ability to own ambiguous, high-stakes technical problems and make clear risk and product tradeoffs.
- Preferred: experience building safeguards for high-stakes or regulated enterprise workflows.
- Preferred: familiarity with human-in-the-loop review, incident response, or responsible ML rollout frameworks.
Benefits
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan, such as a 401K or pension.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Monthly wellness and lifestyle stipend.
- Daily office lunches and snacks.
- Take-what-you-need vacation policy; UK employees receive 25 days of statutory leave.
- In-office work arrangement.
Tech Stack
Categories
AI ResearchML Engineering
About Decagon
Decagon builds an enterprise conversational AI platform that deploys customer-support agents across voice, chat, email, SMS, and other channels. It sells to large brands via enterprise subscriptions and services, helping automate and personalize support workflows. Founded in 2023 and headquartered in San Francisco, Decagon’s customers include Avis Budget Group, Chime, Oura Health, and 1-800-Flowers.