Base Salary
$200k - $400k/yr
Responsibilities
- Research and build safeguards against prompt injection, unsafe tool use, sensitive-data disclosure, policy violations, and hallucinated commitments.
- Build adversarial evaluations, simulations, red-team datasets, and regression suites based on production failures.
- Develop and deploy classifiers, judges, reward signals, post-training methods, and runtime safeguards for safer agent behavior.
- Analyze production traces and incidents, identify root causes, test mitigations, and measure their impact.
- Partner with Security, Product, Infrastructure, Legal, and customer-facing teams to turn enterprise requirements into scalable safeguards and rollout practices.
Requirements
- 4+ years of experience in AI/ML engineering, research, or AI safety.
- Hands-on experience evaluating, post-training, or deploying language models or agentic systems.
- Experience with reinforcement learning, preference optimization, distillation, model routing, and synthetic-data generation.
- Experience with adversarial testing, model red teaming, prompt injection, policy enforcement, privacy, or safe tool use.
- Fluency in Python and modern ML tooling, with the engineering depth to ship production systems.
- Ability to own ambiguous, high-stakes technical problems and make clear risk and product tradeoffs.
- Preferred: experience building safeguards for high-stakes or regulated enterprise workflows.
- Preferred: familiarity with human-in-the-loop review, incident response, or responsible ML rollout frameworks.
Benefits
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan, such as a 401K or pension.
- Parental leave.
- Fertility and family-building benefits through Carrot.
- Monthly wellness and lifestyle stipend.
- Daily office lunches and snacks.
- Take-what-you-need vacation policy; UK employees receive 25 days of statutory leave.
- In-office work arrangement.
Tech Stack
Categories
H1B sponsorship
Sponsorship for this role is unconfirmed.
Decagon’s past filings provide context. They do not guarantee sponsorship for a current opening.
Verified yearly history is not available for this company.
Job fields receiving H1B certifications
A job-field breakdown is not available for this company.
Source: US Department of Labor
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences. Our technology enables industry-defining enterprises like Avis Budget Group, Chime, Oura Health, 1-800-FLOWERS.COM, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel. We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.