5 months ago
Remote, United StatesMid Level / Senior
Responsibilities
- Test UIs and workflows end-to-end using real loan scenarios.
- Identify bugs and inconsistencies before customers encounter them.
- Write clear and reproducible bug reports for engineers.
- Build and maintain a regression test suite with manual and automated tests.
- Ensure release readiness by verifying changes and signing off on releases.
- Collaborate with Engineering and Product teams during design reviews.
- Define QA processes, including SOPs and quality metrics.
- Lead and train the QA team as it grows.
Requirements
- Experience in mortgage operations such as processing or underwriting.
- Hands-on experience with loan origination systems like Encompass or Empower.
- Background in QA or software testing, including manual and exploratory testing.
- Familiarity with light test automation tools like Playwright or Cypress.
- Strong attention to detail and ability to catch subtle errors.
- Excellent written communication skills for clear documentation.
- Comfort with structured data and developer tools.
- Process-oriented mindset with a focus on systematizing bug detection.
- Interest in AI and its impact on mortgage workflows.
- Experience in team leadership or training is a plus.
Benefits
- 100% medical coverage for employees and their families.
- Vision and dental coverage.
- 401(k) plan.
- HSA/FSA options.
- Access to an employee loan program through lender partners.
- Remote-first work culture.
- Flexible time off policy.
Tech Stack
CypressSelenium
Categories
About Loancrate
Loancrate builds an AI‑native loan origination system for mortgage lenders, with features like AI‑powered document management, automated task lists, and configurable business rules. It sells the platform as enterprise SaaS to streamline underwriting and closing workflows and reduce manual processing. The company is privately held and targets the mortgage lending market, aiming to replace legacy LOS software with automation and hands‑on implementation support for lender teams.