2 months ago
Base Salary
$141k - $188k/yr
Responsibilities
- Configure and troubleshoot Carbyne’s emergency communications platform.
- Install, maintain, integrate, and contribute to PBX and unified communications projects.
- Provide customized unified communications solutions to clients.
- Onboard new customers according to customer requirements, solution specifications, and Carbyne best practices.
- Create and maintain technical specifications and solution documentation.
- Provide technical support and training to the Operations team on 911 emergency communications systems.
- Work on the real-time communications team to deliver highly available 911 infrastructure.
- Act as a technical liaison among Operations, Engineering, Sales, the CTO Office, and Product Managers.
Requirements
- Hands-on experience installing and deploying open-source unified communications platforms such as Kamailio, FreeSWITCH, or Asterisk.
- Extensive experience with VoIP architecture, deployments, SIP, SDP, RTP, WebRTC, audio and video codecs, packetization, encryption, transport, and troubleshooting.
- At least 3 years of experience deploying open-source VoIP solutions in solutions-focused roles.
- At least 3 years of networking experience, including the OSI model and all seven network layers.
- Good understanding of Linux environments and bash scripting.
- Hands-on experience deploying on private and public network/security clouds, including AWS.
- Industry certifications such as CCIE, CCNP, or CCNA Voice are desirable.
- Knowledge of Docker, Kubernetes, and AWS infrastructure is desirable.
Benefits
- Hybrid work arrangement requiring four days per week in the Manhattan office.
- Competitive salary and 401(k) with employer match.
- Discretionary paid time off and paid parental leave for all.
- Medical, dental, and vision plans.
- Fitness programs and emotional and mental wellness support.
- Learning and development programs and office snacks.
Tech Stack
Categories
Solutions Engineering
About Axon
Axon builds TASER energy devices, body and in-car cameras, sensors, and a cloud software suite for managing evidence, records, and real-time operations used by law enforcement, public safety agencies, and enterprises. Revenue comes from hardware sales bundled with SaaS subscriptions and services across its Axon Evidence and Records platforms. Founded in 1993 and headquartered in Scottsdale, Arizona, Axon Enterprise is a NASDAQ-listed public company serving police departments and government customers globally.