3 days ago
Toronto, Canada or Montréal, CanadaSenior
Responsibilities
- Design and deploy customer journeys and campaigns in Salesforce Marketing Cloud.
- Develop and optimize automations, workflows, data extensions, SQL queries, and integrations.
- Implement personalization, dynamic content, and A/B testing for customer communications.
- Perform quality assurance, functional testing, technical testing, and rendering tests before deployment.
- Monitor campaigns, troubleshoot issues, and recommend improvements.
- Collaborate with Data, Marketing, Information Technology, and external partners to deliver technical solutions.
- Ensure solution quality, security, documentation, maintainability, and scalability.
- Participate in code reviews, share best practices, and contribute to improving team practices.
Requirements
- At least 10 years of relevant development experience, ideally in a similar role.
- Strong knowledge of Salesforce Marketing Cloud, including Email Studio, Journey Builder, Automation Studio, and Contact Builder.
- Proficiency in HTML, CSS, JavaScript, AMPscript, SQL, and SSJS.
- Experience with data extensions, APIs, and Salesforce Marketing Cloud integrations.
- Ability to collaborate with multidisciplinary teams and manage multiple priorities autonomously.
- Strong problem-solving, attention to detail, communication, adaptability, and quality focus.
- Salesforce Marketing Cloud Email Specialist certification, Litmus or JIRA experience, and front-end email development knowledge are preferred assets.
- Must be eligible to work in Canada; Quebec-based candidates must be bilingual because of regular interaction with English-speaking colleagues.
Benefits
- Flexible work arrangements and a hybrid work model.
- Possibility to purchase up to five additional days off per year.
- Physical and mental wellbeing benefits, including telemedicine and a wellness account.
- Employee share plan, savings opportunities, and an Employee Share Purchase Plan with 50% matching of net shares.
- Defined benefit pension plan with the opportunity for guaranteed lifetime income.
- Annual bonus target of 12% of base salary, subject to personal and company performance.
Tech Stack
Categories
About Intact FC
Intact Financial Corporation is a Toronto-based property and casualty insurer providing home, auto, commercial, and specialty coverage to individuals and businesses in Canada, the U.S., and the U.K. It sells through brokers and direct channels (including Intact Insurance and belairdirect) and via Intact Insurance Specialty Solutions for specialty risks. Founded in 1809, Intact is publicly traded on the Toronto Stock Exchange (IFC) and is Canada’s largest P&C insurer, bolstered by acquisitions such as RSA and OneBeacon.