12 hours ago
Remote, United States or Cambridge, MA, USAMid Level
H1B sponsor
Base Salary
$111k - $171k/yr
Responsibilities
- Analyze and resolve availability and performance issues affecting Control Center users and internal stakeholders.
- Troubleshoot complex operational problems in large-scale, multi-tenant production and lab environments using automation and systems programming.
- Develop proactive monitoring, alerting, log analysis, trend identification, debugging, and internal operations tools.
- Integrate Control Center components with Engineering teams using continuous integration and continuous delivery practices.
- Contribute to platform design, architecture, operational best practices, and the product life cycle.
- Participate in incident resolution and drive restoration and repair of service-impacting issues.
- Collaborate with Software Development, QA, Product Operations, and other Engineering teams.
Requirements
- Master’s degree or foreign equivalent in Computer Science, Software Engineering, Computer Engineering, Electrical & Computer Engineering, Electrical/Electronics Engineering, Information Systems, IT, or Telecommunications Engineering.
- At least one year of experience in the job offered or a closely related engineering role.
- At least one year of experience with automation scripts, setup codes and bug fixes, DevOps performance optimization, database task monitoring for large-scale production deployments, and troubleshooting in various environments.
- Experience with Ansible, Bash, PowerShell, and Linux.
Benefits
- Telecommuting is permitted from anywhere in the United States.
- Benefits include healthcare, a 401(k) savings plan, company holidays, PTO, sick time, parental leave, an employee assistance program, and mental and financial wellness support.
- The compensation package may include annual bonuses or incentives, equity awards, and an Employee Stock Purchase Plan, subject to eligibility.
Tech Stack
Categories
Site Reliability
About Akamai
Akamai builds content delivery, cloud security, and edge compute services for enterprises that run consumer and business web, API, and video workloads. The public company (NASDAQ: AKAM), founded in 1998 and headquartered in Cambridge, MA, operates a global CDN and security platform and sells via subscriptions and usage-based services. It expanded into cloud infrastructure by acquiring Linode in 2022, offering IaaS and managed Kubernetes.