Integration Engineer (AMER)
Constructor5 days ago
Remote, Argentina +3 moreEntry Level
Base Salary
$70k - $120k/yr
Responsibilities
- Support customers through technical integration onboarding.
- Provide guidance on Constructor APIs, open source libraries, and integration best practices.
- Troubleshoot customer integration issues alongside Customer Success teams.
- Configure product catalogs, facets, searchability, sort orders, and result retrieval.
- Act as a liaison between customers and technical resources while explaining issues clearly.
- Document customer interactions, common issues, solutions, and onboarding improvements.
Requirements
- Proven experience in customer support or technical support roles.
- Knowledge of REST-based web services, APIs, and integration best practices.
- Excellent communication and interpersonal skills, including explaining technical concepts to non-technical audiences.
- Strong attention to detail, problem-solving skills, and a proactive approach to issue resolution.
- Ability to support customers and team members from 5am to 1pm UTC.
- Preferred: familiarity with JSON, CSV, search and indexing concepts, browser developer tools, Postman, logs, A/B testing, server-side and client-side contexts, HTTP, open source libraries, JavaScript web application development, and integration patterns.
Benefits
- Fully remote work with location flexibility.
- Regular team offsites.
- Unlimited vacation, with at least three weeks encouraged annually.
- Work-from-home stipend.
- Apple laptop provided to new employees.
- Annual training and development budget.
- Maternity and paternity leave for qualified employees.
- Base salary is listed as $70k–$90k USD and $80k–$120k USD depending on qualifications and interview results.
Tech Stack
JavaScriptPostman
Categories
Solutions Engineering
About Constructor
Constructor builds an AI-powered search and product discovery platform for ecommerce retailers, marketplaces, and distributors, delivered as enterprise SaaS. Its tools power on-site search, browse, recommendations, and shopping agents to optimize conversions and merchandising outcomes. Founded in 2019 by Eli Finkelshteyn and Dan McCormick, the San Francisco–based, privately held company counts brands such as Sephora, Under Armour, and Petco as customers and raised a Series B in 2024.