Senior Manager, Quality Engineering
CVS Health4 days ago
Base Salary
$107k - $261k/yr
Responsibilities
- Lead end-to-end quality engineering planning and execution for complex initiatives spanning applications, platforms, releases, delivery teams, and vendors.
- Develop integrated, risk-based QE strategies covering test scope, levels, environments, data, automation, dependencies, quality gates, and release-readiness criteria.
- Coordinate functional, integration, end-to-end, regression, performance, operational-readiness, and production-validation testing.
- Manage milestones, dependencies, risks, defects, resource constraints, vendor commitments, and delivery readiness, escalating and mitigating issues as needed.
- Define quality expectations, deliverables, evidence requirements, acceptance criteria, and accountability measures for vendors and third-party solutions.
- Lead QE Program Management Office activities including initiative intake, prioritization, portfolio roadmaps, governance, dependency management, metrics, and executive reporting.
- Facilitate cross-functional governance, planning, status, defect, risk, and readiness forums.
- Promote early quality engagement, root-cause analysis, defect prevention, continuous improvement, test automation, and AI-enabled QE capabilities.
- Define and communicate quality, vendor, release-confidence, and production-readiness metrics to improve stability, predictability, and business outcomes.
Requirements
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field, or equivalent practical experience, plus eight or more years of experience in quality assurance, quality engineering, testing, software delivery, or technical program delivery.
- Experience leading complex quality engineering initiatives across multiple applications, platforms, teams, vendors, and delivery timelines while influencing without direct reporting authority.
- Ability to develop integrated, risk-based test strategies covering functional, integration, end-to-end, regression, automation, and production-readiness testing.
- Experience with Agile or hybrid delivery, quality governance, defect and release management, risk and dependency management, quality transformation, and executive-level metrics and reporting.
- Strong analytical, facilitation, organizational, communication, negotiation, and stakeholder-management skills, including the ability to manage competing priorities, navigate ambiguity, resolve barriers, and drive completion.
- Preferred experience in healthcare, insurance, claims processing, enrollment, payment, or Medicare platforms.
- Preferred experience with large-scale implementations, external vendor solutions, QE program management offices, testing centers of excellence, portfolio governance, enterprise transformation, automation frameworks, AI-assisted QE, observability, monitoring, performance testing, production validation, operational readiness, quality scorecards, release-confidence measures, vendor performance indicators, or QE maturity models.
Benefits
- Full-time position with medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other benefits based on eligibility.
- Eligible for CVS Health bonus, commission or short-term incentive programs and an equity award program in addition to base pay.
- The application window is anticipated to close on 12/31/2026.
Categories
About CVS Health
CVS Health is a U.S. health care company that operates thousands of retail pharmacies, runs the CVS Caremark pharmacy benefits manager, and owns the Aetna health insurance business. It sells prescriptions, retail health goods, and insurance plans, and provides primary and urgent care through MinuteClinic and other services for consumers, employers, and government programs. Founded in 1963 and headquartered in Woonsocket, Rhode Island, it is a public company traded on the NYSE.