Future openings - SRE - Compute (Linux, Kubernetes, Containers)
Virtasant Inc.1 year ago
Remote, United States +4 moreMid Level
Responsibilities
- Support internal customers through white-glove onboarding, Slack or community forums, and ticketing systems.
- Act as the first line of engineering support for Kubernetes- and container-related issues.
- Troubleshoot Kubernetes workloads, scheduling, services, networking, RBAC, Docker containers, Linux servers, and network connectivity.
- Investigate Linux systems using diagnostic tools and resolve issues involving processes, services, filesystems, resources, and networking.
- Write technical tickets, incident summaries, runbooks, and knowledge-base articles.
- Participate in postmortems, drive follow-up actions, and collaborate with SRE, Platform, and Engineering teams.
- Identify platform bugs, provide structured feedback, and build tools, scripts, and processes that improve support efficiency.
Requirements
- Strong Linux fundamentals, including processes, services, filesystems, and kernel basics.
- Strong Linux networking knowledge, including TCP/IP, routing, DNS, load balancers, and firewalls.
- Hands-on Kubernetes experience, preferably beyond managed cloud platforms, and strong Docker or containerization expertise.
- Experience supporting production systems at large scale.
- Ability to write and understand Python scripts or similar languages, review pull requests, read developer code, and communicate with development teams.
- Strong Git proficiency and excellent written and spoken English.
- Strong problem-solving, analytical, debugging, organization, attention to detail, independence, and follow-through.
- A bachelor’s degree in Computer Science or a similar engineering discipline is preferred.
- Experience supporting private cloud or internal platform engineering teams and familiarity with Spark, Kafka, or distributed systems are preferred.
Benefits
- Remote-first work from anywhere within the stated Brazil, Chile, Colombia, and Mexico time-zone coverage, generally 8 AM–5 PM Pacific.
- Autonomy and flexibility in a trust-based global work environment.
- Opportunities to learn through work on large-scale, cutting-edge systems across clients and sectors.
- Collaboration with global, diverse, and professional teammates.
- The position is for future openings and is not currently open.
Categories
Site Reliability
About Virtasant Inc.
Virtasant provides cloud and software engineering services to enterprises, focusing on cloud migration and modernization, cost optimization, and AI-enabled transformation. The privately held, fully remote company also develops Helias, a cloud cost optimization platform used to understand, govern, and reduce spend at scale. Founded in 2007 and headquartered in Austin, Texas, it serves global customers across AWS, Azure, and Google Cloud.