Future openings - SRE - Compute (Linux, Kubernetes, Containers)

12 months ago

Remote, United StatesMid Level

Responsibilities

Support internal developers through onboarding, community forums, Slack, ticketing systems, and deep technical troubleshooting.
Investigate and resolve Kubernetes workload, scheduling, service, networking, and RBAC issues.
Troubleshoot Docker containers, images, builds, runtime environments, and Linux server behavior.
Diagnose TCP/IP, DNS, routing, firewall, filesystem, systemd, and resource-constraint problems using Linux tools.
Write technical tickets, incident summaries, runbooks, and knowledge-base articles.
Participate in postmortems and drive follow-up actions.
Collaborate with SRE, Platform, and Engineering teams to escalate issues, identify platform bugs, and propose improvements.
Build tools, scripts, and processes that improve support efficiency.

Strong Linux fundamentals, including processes, services, filesystems, and kernel basics.
Strong Linux networking knowledge, including TCP/IP, routing, DNS, load balancers, and firewalls.
Hands-on Kubernetes experience, preferably beyond managed cloud platforms.
Strong Docker and containerization expertise.
Experience providing production support for large-scale systems.
Ability to write and understand Python scripts or similar languages.
Comfort reviewing pull requests, reading developer code, and communicating with development teams.
Strong Git proficiency.
Exceptional written and spoken English.
Strong organization, attention to detail, follow-through, problem-solving, analytical thinking, and structured debugging skills.
Ability to work independently with distributed teams.
Bachelor's degree in Computer Science or a similar engineering discipline is preferred.
Experience with private cloud or internal platform engineering teams and familiarity with Spark, Kafka, or distributed systems are preferred.

Remote-first role open across Brazil, Chile, Colombia, and Mexico, aligned to 8 AM–5 PM Pacific time.
Work from anywhere with autonomy and flexibility.
Global collaboration, continuous learning, and exposure to cutting-edge systems across clients and sectors.

51-200 employees