Hi Marley

Principal Software Engineer

Hi Marley
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1 month ago
Boston, MA, USAStaff+
H1B Sponsor

Base Salary

$114k - $268k/yr

Responsibilities

  • Set technical direction, architecture patterns, and high-stakes trade-offs across multiple systems and domains.
  • Move between deep hands-on work with individual teams and horizontal technical leadership across teams.
  • Lead complex, multi-team initiatives from architecture through delivery and operational excellence, owning reliability, scale, and security.
  • Design, prototype, and deliver production systems using AI development tools such as Claude Code, Cursor, and Codex.
  • Establish practices, guardrails, and review discipline for safe, high-quality AI-enabled development in a regulated environment.
  • Mentor and coach engineers while raising standards for software quality and design.
  • Advise engineering and executive stakeholders, build consensus, and unblock teams.
  • Represent Hi Marley as a technical leader and help attract and develop engineering talent.

Requirements

  • Typically 10+ years of software development experience; candidates with less experience may also be considered.
  • Track record of delivering large, complex systems to production at scale and influencing technical direction across teams.
  • Experience designing distributed architectures, ideally in AWS, with knowledge of scalability, loose coupling, separation of concerns, and designing for failure.
  • Experience designing systems where AI and agents are first-class architectural components, including agent design, orchestration, configurability, guardrails, and rigorous verification of AI-generated work.
  • Sound judgment for building AI products responsibly in a regulated, high-trust environment.
  • Experience with relational and document-oriented databases, including performance tuning and scaling.
  • Proficiency in Node.js, TypeScript, and frontend frameworks such as React.
  • Fluency with automated testing and modern code-management practices.
  • Ability to influence without authority, build consensus, communicate complex issues clearly, mentor engineers, and make pragmatic technical decisions.
  • Currently authorized to work in the U.S. without requiring sponsorship now or in the future.

Benefits

  • Equity grants for all employees.
  • 4% matching 401(k) program.
  • Medical, dental, vision, disability, and life insurance for employees working 30+ hours per week.
  • Monthly wellness stipend.
  • Paid parental leave.
  • Flexible vacation policy.
  • Hybrid work arrangement requiring 2–3 days per week in the Boston office.
  • Flexible work environment, learning opportunities, and startup culture.
Hi Marley

About Hi Marley

51-200 employees

Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience . The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.