Lead Site Reliability Engineer, Electronic Colo Trading
JPMorgan Chase2 months ago
Tokyo, JapanStaff+
Responsibilities
- Define non-functional requirements, availability targets, service-level indicators, service-level objectives, and error budgets for applications and platforms.
- Lead initiatives to improve reliability, stability, scalability, performance, and operational excellence through data-driven analysis and toil reduction.
- Optimize latency, throughput, and stability across Linux kernels, CPU isolation, NUMA, IRQs, NICs, networks, and trading infrastructure.
- Operate and improve metrics, logging, alerting, observability, runbooks, and service-level improvement processes.
- Lead major incident response, including triage, mitigation, root-cause analysis, corrective actions, and prevention of recurring incidents.
- Coordinate server break/fix work, remote hands, firmware alignment, maintenance windows, and standardized rack-level practices in colocation environments.
- Automate system administration and reliability workflows, including AI-assisted incident investigation, validation, knowledge capture, and operational readiness.
- Serve as the primary technical contact during major incidents and provide technical guidance and mentorship to other engineers.
Requirements
- Bachelor’s degree in Computer Science, Cybersecurity, Data Science, or a related discipline.
- Formal training or certification in site reliability engineering concepts and 5+ years of applied experience.
- Demonstrated proficiency in reliability, scalability, performance, security, enterprise architecture, toil reduction, and SRE practices.
- Professional production Linux administration experience in mission-critical environments, including RHEL-derived or Debian/Ubuntu systems.
- Strong troubleshooting skills across operating system, hardware, and basic networking layers, including Linux internals and performance tuning.
- Proficiency in infrastructure automation using Bash and Python or Go, plus experience with configuration management, monitoring, observability, and root-cause analysis.
- Experience using enterprise-authorized AI capabilities for SRE workflows, evaluating recommendations for correctness and risk, and applying data-sensitivity and security controls.
- Preferred experience supporting electronic trading or other latency-sensitive, high-availability environments; colocation data centers; low-latency Linux tuning; infrastructure-as-code and golden server builds; and large-scale fleet management, patching, and configuration drift control.
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.