1 day ago
Hyderābād, IndiaMid Level
Responsibilities
- Design, develop, and own scalable software services and tools for customer service operations.
- Optimize existing systems for performance, reliability, and maintainability at Amazon scale.
- Make technical decisions involving system design, technology selection, and problem-solving with limited guidance.
- Identify and mitigate technical risks throughout the development lifecycle.
- Collaborate on design reviews, technical direction, and improvements across team boundaries.
- Track and analyze operational metrics to improve system performance.
- Contribute to engineering process improvements, operational excellence, and best practices.
- Mentor junior engineers through technical guidance and code reviews.
- Write technical documentation, design documents, and operational runbooks.
Requirements
- 3+ years of non-internship professional software development experience.
- 2+ years of non-internship experience designing or architecting new and existing systems, including design patterns, reliability, and scaling.
- Experience programming with at least one software programming language.
- Preferred: 3+ years across the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
- Preferred: bachelor’s degree in computer science or equivalent.
Benefits
- The role includes collaboration with cross-functional teams, mentoring opportunities, and work on global-scale customer service technology.
- The employer provides workplace accommodation and hiring-process support for applicants with disabilities.
Categories
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.