Data Cloud/Data 360 Architect (MC experience also required)
Salesforce3 days ago
Pune, India +4 moreSenior / Staff+
Responsibilities
- Collaborate with client stakeholders to define requirements, deliverables, and expectations.
- Design and integrate scalable predictive and generative AI solutions within custom Salesforce environments.
- Lead technical design sessions and document architectures aligned with client business objectives.
- Use AI tools such as Claude and Cursor to review architectural assumptions, simulate edge cases, and accelerate delivery.
- Translate business requirements into Salesforce solutions and provide project governance.
- Define coding standards and lead code reviews to ensure quality and appropriate design patterns.
- Oversee custom development, integrations, and data migration for Salesforce implementations.
- Debug project issues and optimize performance, resource consumption, and platform governor limits.
- Participate in occasional pre-sales discovery, technical deep dives, and proof-of-concept development.
- Liaise with Salesforce product teams to support client implementations.
- Maintain target billable utilization and travel to client sites as required.
Requirements
- Degree or equivalent proven experience is required.
- 9–14 years of CRM experience, including a minimum of 4–5 years on Salesforce Marketing Cloud.
- Expert knowledge of Marketing Cloud Engagement, Marketing Cloud Personalization, Marketing Cloud Insights, Marketing Cloud Account Engagement, Data Cloud, and Agentforce.
- Moderate experience with Sales Cloud, Service Cloud, Community Cloud, and Community Clouds.
- Ability to design scalable, performance-driven systems and understand architecture, design patterns, large data volume limitations, data sharing, and visibility.
- Familiarity with SAML, SSO, and OAuth authentication patterns.
- Experience with ETL, CPQ, marketing automation, reporting, and other data integration tools.
- Strong understanding of environment management, release management, code versioning, and deployment methodologies.
- Experience with Salesforce platform security capabilities including TLS and SSL.
- Expert experience defining system architecture landscapes, identifying gaps, and delivering solutions tied to business outcomes.
- Strong background designing and developing large web-based systems or exposure to the complete software product lifecycle.
- Active Salesforce certifications or ability to obtain relevant certifications after hire.
Benefits
- Salesforce offers benefits and resources intended to support balance and employee well-being.
- The role requires estimated travel to client sites of 50–75%.
- Salesforce uses AI tools in recruiting assessment and evaluation, with humans making final selection and hiring decisions.
Tech Stack
Categories
Solutions Engineering
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.