8 months ago
Singapore, SingaporeStaff+
Responsibilities
- Lead the design, development, and lifecycle management of conversational chatbot products for enterprise and consumer use cases.
- Drive experimentation, simulations, and continuous learning pipelines to optimize chatbot performance.
- Design multi-level intent routing, classifier training, and fallback strategies.
- Build dialogue quality evaluation systems.
- Drive automated bad-case discovery, A/B testing, and continuous iteration loops.
- Ensure scalability, security, and regulatory compliance of AI-powered solutions in the crypto exchange domain.
- Define the technical vision and own end-to-end delivery of production-grade conversational AI platforms.
Requirements
- PhD or Master's degree in Computer Science, AI, Machine Learning, or a related field.
- At least 10 years of industry experience.
- Extensive experience deploying conversational products for enterprise or consumer users at scale.
- Experience in top-tier AI labs or leading technology companies is preferred.
- Experience in high-frequency trading, fintech, Web3, or crypto platforms is advantageous.
- Startup or research-intensive environment experience is preferred.
Benefits
- L&D programs and education subsidy
- Team-building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
Categories
About OKX
OKX builds a global cryptocurrency exchange and Web3 wallet used by retail and institutional traders for spot, derivatives, and DeFi access, with developer APIs. Its business model centers on trading and financing fees, plus wallet and on-chain services. Founded in 2017 and privately held, OKX publishes monthly proof-of-reserves and operates as part of the OKG group serving crypto markets worldwide.