Lead Forward Deployed Engineer - Spanish Speaker
InformaticaResponsibilities
- Own end-to-end architecture, build, deployment, and production handoff of agentic AI solutions for strategic enterprise customers.
- Design Agentforce systems incorporating agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and enterprise integration patterns.
- Own data modeling, processing pipelines, and AI data readiness across Salesforce Data 360, Snowflake, Databricks, and customer platforms.
- Resolve complex data integration, model deployment, orchestration, and performance issues.
- Build and maintain agent performance dashboards and customer KPI reporting.
- Develop proofs of concept and MVPs while making appropriate architecture and delivery tradeoffs.
- Create reusable assets, frameworks, playbooks, and internal tooling based on customer deployments.
- Mentor engineers through code reviews, pair sessions, and shared implementation work.
- Provide technical leadership on at-risk or strategically important deployments.
- Partner with Deployment Strategists to translate customer challenges into production agentic solutions.
- Share field insights and edge cases with Product and Engineering to influence the Agentforce roadmap.
Requirements
- 6+ years of software engineering or technical delivery experience with end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.
- Bachelor’s degree in Computer Science or a related field.
- Expertise in at least one of Python, JavaScript/TypeScript, Java, or Apex, with familiarity with the others.
- Production experience integrating LLMs, using LangChain or LlamaIndex, prompt engineering, and responsible AI practices.
- Deep experience in data modeling, processing, and analytics, with proficiency in Salesforce Data 360, Snowflake, or Databricks.
- Deep Salesforce platform expertise including Agentforce, Apex, LWC, Flows, and Salesforce APIs.
- Experience mentoring technical talent and creating reusable frameworks, playbooks, or internal tooling.
- Ability to communicate credibly with engineers, customer architects, and executive stakeholders.
- Fluency in Spanish and English.
- Fluency in Catalan is nice to have.
- Entrepreneurial delivery mindset, sound technical judgment, and active interest in evolving AI and data technologies.
Benefits
- Salesforce provides benefits and resources intended to support balance and employee wellbeing.
- The role requires approximately 25% travel and embedding with customer engineers.
- Salesforce offers reasonable accommodations during the application and recruiting process.
Tech Stack
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com