Lead Software Engineer, AI Workflow Generation (Agentforce Operations)
Salesforce3 days ago
Base Salary
$173k - $286k/yr
Responsibilities
- Lead development of intelligent agents for complex supply-chain tasks.
- Make architectural decisions for distributed systems serving millions of users with 24/7 availability.
- Design planning systems that enable autonomous execution of multi-step workflows.
- Translate business objectives into multi-year technical roadmaps with Product Management and executive leadership.
- Guide AI model deployment, safety constraints, reliability frameworks, observability, and cloud infrastructure practices.
- Mentor engineers in code quality, AI/ML practices, and system design.
- Collaborate with Design, Product Management, industry experts, customers, and engineering teams.
- Participate in hiring decisions and contribute to continuous learning and team culture.
Requirements
- Bachelor’s degree in Computer Science or equivalent, with coursework in Artificial Intelligence; a master’s degree is preferred.
- At least 5 years of industry software engineering experience, with 7–12 years specified for the Lead track.
- Proficiency in multiple programming languages such as Python, Go, Java, or C++.
- Strong background in APIs, data modeling, and databases.
- Experience designing custom benchmarks and automated testing suites for complex models.
- Experience integrating production telemetry to monitor live model performance and data drift.
- Ability to work independently and collaboratively in a dynamic environment.
- Understanding of current LLM orchestration frameworks and the ability to move beyond them when necessary is preferred.
- Experience with enterprise observability tools such as Splunk and cloud infrastructure such as AWS or GCP is preferred.
- Ability to mentor peers, manage stakeholders, and drive consensus across engineering and product teams is preferred.
Benefits
- Salesforce provides time-off programs, medical, dental, vision, mental-health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- The role is eligible for benefits and may be eligible for incentive compensation and equity.
- Salesforce provides reasonable accommodations during the application and recruiting process.
Categories
About Salesforce
Salesforce builds cloud-based customer relationship management software and a broader Customer 360 platform for sales, service, marketing, commerce, and analytics, sold by subscription to businesses and public-sector organizations. Founded in 1999 and headquartered in San Francisco, it trades on the NYSE under the symbol CRM. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, MuleSoft integration, Tableau analytics, and Slack for collaboration, with extensive developer tools and APIs.