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Bjak

Backend Engineer - Claims Automation (Remote, China)

Bjak
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6 days ago
Beijing, ChinaMid Level / Senior

Responsibilities

  • Build backend services that power claims automation workflows end-to-end.
  • Design and implement logic for claims submission, validation, assessment, approval, and payout processes.
  • Integrate with insurer systems, internal workflow engines, and external data sources.
  • Manage complex claims rules including eligibility, documentation, fraud checks, and approval conditions.
  • Improve APIs, data models, queues, retries, and asynchronous processing for claims workflows.
  • Ensure accuracy, traceability, and consistency of claims data across systems and states.
  • Debug production issues and perform root cause analysis for claims delays, failures, or inconsistencies.
  • Work closely with product, operations, QA, frontend, and DevOps teams to deliver end-to-end solutions.
  • Build systems that provide full visibility into claims status and lifecycle tracking.
  • Continuously improve system reliability, performance, and scalability under high operational load.

Requirements

  • Experience building backend systems in production environments.
  • Strong understanding of APIs, databases, distributed systems, and backend architecture.
  • Ability to design and implement complex workflow or state-based systems.
  • Experience working with transactional, data-sensitive, or operational systems.
  • Strong debugging skills for multi-step or data-heavy backend issues.
  • Experience with queues, async processing, or event-driven architectures.
  • Strong focus on correctness, edge cases, and system reliability.
  • Hands-on ownership mindset from design through production support.
  • Comfortable working with real business operations and constraints.
  • Practical, structured, and open to feedback.

Benefits

  • Build core insurance systems and own backend systems powering claims automation at scale.
  • Solve real-world workflow and transactional challenges.
  • Work with experienced engineers across multiple countries.
  • Fully remote position with collaboration with Malaysia-based teams.
  • Build systems used across Southeast Asia markets.
  • Support continuous technical growth and development with a learning and development budget.
  • Strong autonomy over backend architecture and systems.
  • Focus on reliability, correctness, and engineering excellence.
  • Attractive salary package based on experience and impact.

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