Sr. AI/ML Engineer (US)
AlertMedia2 hours ago
Remote, United States or Austin, TX, USASenior
Responsibilities
- Train and fine-tune supervised learning models, including classification, ranking, and embedding models, for internal tools and customer-facing features.
- Lead prompt engineering and testing to optimize LLM behavior for product use cases.
- Design and implement evaluation pipelines for LLMs and traditional machine learning models.
- Optimize Elasticsearch-backed data systems supporting AI and intelligence pipelines.
- Develop tools and frameworks for prompt iteration, model benchmarking, and performance tracking.
- Evaluate commercial and open-source LLMs for performance, cost, alignment, and reliability.
- Collaborate with product, engineering, and security teams to integrate AI features safely and maintain compliance standards.
- Monitor and continuously improve the performance of AI and machine learning models in production.
- Research emerging developments in NLP, machine learning, and AI infrastructure and assess their business applications.
Requirements
- Bachelor’s degree in computer science, computer engineering, or a related technical field is preferred.
- At least 2 years of software engineering experience, with Python preferred.
- At least 4–6+ years of experience in data science and/or software engineering focused on machine learning engineering or applied AI.
- Strong understanding of LLMs and traditional machine learning methods.
- Experience with prompt engineering, model fine-tuning, and model evaluation.
- Familiarity with offline metrics, cross-validation, and A/B testing.
- Proficiency in Python and machine learning libraries such as scikit-learn, PyTorch, TensorFlow, and Hugging Face.
- Experience with Elasticsearch or other large-scale search and indexing platforms.
- Experience with cloud-based ML tooling such as SageMaker and Bedrock and with data workflows.
- Experience training and deploying supervised learning models, preferably in production environments.
- Ability to work independently and collaboratively across functions, manage multiple projects, and operate effectively in a fast-paced environment.
Benefits
- Remote, Canada-based position.
- Competitive base salary and a company-wide bonus program.
- Generous flexible time off and parental leave policies.
- Medical, dental, vision, and life insurance fully paid for employees.
- Rewards, incentives, community service opportunities, and ongoing career development through the Learning & Development team.
- Access to a downtown office with building gym and nearby running trails.
- Meaningful work in a fast-moving, global company with an award-winning culture.
Categories
About AlertMedia
AlertMedia builds a SaaS risk intelligence and emergency communication platform used by organizations to monitor threats, notify employees, and coordinate incident response. Its products include mass notification, threat monitoring and intelligence, and employee safety features such as lone-worker monitoring. Founded in 2013 and headquartered in Austin, Texas, the company is privately held under Vista Equity Partners and serves enterprises across industries and geographies.