3 months ago
Bengaluru, IndiaMid Level / Senior

Responsibilities

  • Implement customer feedback, changes, and enhancements by clarifying expectations, designing solutions, and building features.
  • Investigate and resolve complex or escalated issues involving application crashes, data inconsistencies, and integration failures.
  • Conduct root-cause analysis and collaborate on permanent fixes and enhancements for recurring or high-impact issues.
  • Monitor applications, detect anomalies, and optimize application performance and scalability using tools such as Application Insights, Grafana, and Kibana.
  • Support production deployments, hotfixes, rollback procedures, and post-deployment validation.
  • Ensure support activities comply with GxP and applicable regulatory requirements while maintaining audit trails and incident documentation.
  • Collaborate with DevOps, QA, product teams, and non-technical stakeholders to resolve issues and communicate findings.
  • Guide and groom junior team members and provide guidance and training to L1/L2 support teams.
  • Document solutions, workarounds, and known issues in a knowledge base.

Requirements

  • 4–7 years of experience developing end-to-end web applications using Microsoft technologies.
  • Working knowledge of .NET Core, C#, ASP.NET Core, MVC, WebAPI, and Postman.
  • Working knowledge of Angular 7 or above, JavaScript, TypeScript, jQuery, HTML5, and CSS3.
  • Knowledge of Azure Cosmos DB, MongoDB, Elasticsearch, Redis, Azure Functions, Azure DevOps, MSSQL, and SQL.
  • Experience with Azure DevOps, UI testing, and unit testing tools including MSTest, Jasmine, Moq, NUnit, and Karma.
  • Understanding of object-oriented programming, efficient coding and querying, troubleshooting, performance issues, code reviews, and programming best practices.
  • Working knowledge of authentication and authorization, including OAuth 2 and OpenID Connect.
  • Experience with at least one service-oriented architecture project and Agile, preferably Scrum, practices.
  • MCA or bachelor's degree in engineering or computer science, or equivalent qualification.
  • Strong analytical, problem-solving, communication, teamwork, leadership, customer-service, and documentation skills.
  • Experience guiding junior team members and grooming them for more advanced responsibilities is preferred.

Tech Stack

AngularC#ElasticsearchGrafanaJasmineJavaScriptjQueryKarmaKibanaMicrosoft SQL ServerMongoDB.NETNUnitPostmanRedisSQLTypeScript
Eurofins Scientific SE

About Eurofins Scientific SE

201-500 employees
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