1 day ago
Bengaluru, IndiaMid Level
Responsibilities
- Handle production-service tickets and operational issues as a first-level support engineer.
- Troubleshoot and debug technical systems across multiple product lines.
- Develop maintenance coding projects and fix application code using Perl, shell scripts, web technologies, and Java.
- Support software deployments in staging and production environments.
- Develop tools and automate manual operational tasks and service maintenance.
- Build monitoring dashboards and report system health and support-status metrics.
- Coordinate with remote development teams on active support issues and knowledge-base development.
Requirements
- At least 2 years of software development or technical support experience.
- Experience troubleshooting and debugging technical systems.
- Experience with Unix.
- Experience scripting in modern programming languages.
- Bachelor's degree in computer science or equivalent.
- Preferred: experience with AWS, networks, and operating systems.
About Amazon
Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.