Data Engineer III
American Express19 days ago
Phoenix, AZ, USASenior
Base Salary
$104k - $175k/yr
Responsibilities
- Provide 24x7 production support for enterprise database platforms and mission-critical applications.
- Administer database installation, configuration, upgrades, patching, monitoring, troubleshooting, backup and recovery, replication, and high availability.
- Monitor database health, availability, capacity, and performance and implement proactive improvements.
- Manage production incidents and perform root cause analysis with long-term remediation.
- Plan, validate, and implement database changes using established change-management processes.
- Partner with application, infrastructure, cloud, security, data engineering, and vendor teams to improve platform stability.
- Contribute to the architecture, design, engineering, and optimization of enterprise-scale data platforms.
- Develop automation, observability, and self-healing capabilities to reduce manual effort and improve reliability.
- Leverage AI-enabled tools and automation frameworks to identify improvement opportunities.
- Provide rotational weekend and off-hours support as needed.
Requirements
- 8+ years of hands-on DBA experience supporting PostgreSQL, YugabyteDB, SQL Server, and cloud-native databases.
- Strong experience with database administration, including installation, configuration, upgrades, patching, monitoring, troubleshooting, backup and recovery, replication, and high availability.
- Deep technical knowledge of PostgreSQL, SQL Server, YugabyteDB, and cloud-native database platforms.
- Experience troubleshooting complex production issues involving performance, query optimization, workload management, capacity planning, latency, availability, and reliability.
- Experience with Python, Unix shell scripting, Ansible, Terraform, GitHub, and CI/CD pipelines.
- Hands-on experience with AWS and/or GCP database services, Infrastructure as Code, monitoring, and observability tools such as Grafana and DMC.
- Understanding of data ingestion, ETL/ELT, data pipelines, data integration, and high-volume data workloads.
- Knowledge of ITIL Incident, Problem, and Change Management processes, Disaster Recovery, and root cause analysis.
- Strong troubleshooting, communication, ownership, collaboration, independent-working, and learning abilities.
- Employment eligibility to work in the United States is required; American Express will not pursue visa sponsorship for these positions.
Benefits
- Competitive base salaries and bonus incentives.
- 6% company match on the retirement savings plan.
- Free financial coaching and financial well-being support.
- Medical, dental, vision, life insurance, and disability benefits.
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
- 20+ weeks of paid parental leave for all parents for pregnancy, adoption, or surrogacy.
- Access to global onsite wellness centers staffed with nurses and doctors, depending on location.
- Free confidential counseling through the Healthy Minds program.
- Career development and training opportunities.
- The role provides 24x7 production support with rotational weekend and off-hours coverage.
Tech Stack
Categories
Data Engineering
About American Express
American Express builds a global payments network and issues consumer, small-business, and corporate cards, plus merchant acquiring and travel services. Revenue comes from card fees, interest and lending, discount/merchant fees, and network services. Founded in 1850 and headquartered in New York City, it operates the Amex acceptance network worldwide and offers co-branded cards and membership rewards across millions of cardmembers and merchants; ticker NYSE: AXP.