6 hours ago
San Francisco, CA, USA or New York, NY, USAEntry Level
Base Salary
$150k - $180k/yr
Responsibilities
- Design and deliver performant, reliable, intuitive AI agents for production use.
- Own the Agent Development Life Cycle from pilot through deployment and continuous iteration.
- Work directly with enterprise and startup customers to understand needs and build scalable solutions.
- Prototype tools and features and collaborate with research, product, and platform teams to evolve Sierra’s AI agent platform.
- Develop agent frameworks, self-service capabilities, new agent architectures, and integrations with voice models.
Requirements
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills in fast-changing and ambiguous environments.
- Builder and tinkerer mindset with high agency and ability to ship creative solutions.
- Comfort working directly with customers to understand needs and solve real-world problems.
- Excellent communication skills across technical and non-technical audiences.
- Preferred: experience building or deploying AI/LLM systems in production.
- Preferred: founder or founding-engineer experience.
- Preferred: familiarity with evaluation frameworks, agent tooling, RAG pipelines, and prompt engineering.
- Preferred: experience with React, TypeScript, and/or Go.
- Preferred: customer-facing experience or experience leading technical projects with external stakeholders.
Benefits
- Flexible unlimited paid time off.
- Medical, dental, and vision benefits for employees and families.
- Life insurance and disability benefits.
- Retirement plan dependent on country of employment.
- Parental leave and fertility and family-building benefits through Carrot.
- Lunch, snacks, and coffee provided.
- Discretionary benefit stipend.
- Free alphorn lessons.
- Full-time employee benefits and equity-plan eligibility may vary by region.
- Primarily in-person work based in San Francisco, with offices across North America, Europe, and Asia.
Tech Stack
Categories
About Sierra
Sierra helps businesses build better, more human customer experiences with AI.