Sr. Software Engineer, MarTech (Remote)
CrowdStrike11 hours ago
Base Salary
$125k - $180k/yr
Responsibilities
- Partner with Marketing teams to identify, prioritize, and scope AI opportunities tied to measurable business outcomes.
- Build and deploy LLM-based agents for event invitations, prospecting, and partner workflows with orchestration and human-in-the-loop controls.
- Develop ML- and LLM-assisted pipelines to clean, deduplicate, enrich, validate, and score leads and contacts, including bot and fraud detection.
- Modernize site search and partner locator experiences using semantic and hybrid retrieval, embeddings, and RAG.
- Define evaluation metrics and regression tests, monitor accuracy, latency, and cost, and implement PII handling, consent enforcement, and audit logging.
- Evaluate AI tools, LLM platforms, and Adobe-native AI capabilities and recommend build-versus-buy directions.
- Integrate AI solutions with Adobe Experience Cloud, Salesforce, Marketo, and other systems through APIs and event-driven patterns.
- Provide monitoring, alerting, incident response, and runbook support for AI services.
- Train and mentor engineers, marketing operations staff, and Sales stakeholders on AI tools, prompt design, and responsible use.
- Collaborate with AEP and platform engineers on data access, environments, and releases.
Requirements
- Bachelor’s or Master’s degree in Computer Science, Data Science, or a related field, or equivalent practical experience.
- At least 5 years of software or data engineering experience, including at least 2 years taking LLM or ML solutions to production.
- Hands-on experience with LLM APIs, agent frameworks, prompt engineering, tool calling, orchestration, RAG, embeddings, vector or hybrid search, and ML-based entity resolution, classification, or scoring.
- Experience with evaluation methods, prompt and model versioning, and production monitoring.
- Strong Python and SQL skills plus TypeScript, JavaScript, or Java experience and experience building APIs.
- Working knowledge of CRM and marketing automation data models in platforms such as Salesforce and Marketo.
- Experience with AWS or Azure, Jenkins or GitLab CI/CD, and GitHub.
- Understanding of data governance, GDPR, CCPA, privacy, and responsible AI practices.
- Ability to train and mentor technical and non-technical colleagues and work Pacific Time business hours.
- Preferred experience includes Adobe Experience Platform, Adobe Analytics, Target, Journey Optimizer, AEM, Firefly, GenStudio, Elasticsearch, OpenSearch, Algolia, Snowflake, Databricks, Kafka, sales technology, bot and fraud mitigation, internal AI training programs, or cloud and AI certifications.
Benefits
- Remote position with required availability during Pacific Time business hours.
- Base salary range of $125,000-$180,000 per year, plus eligibility for bonuses and equity awards.
- Comprehensive physical and mental wellness programs.
- Competitive vacation and holidays, paid parental and adoption leave, and health insurance and 401k benefits.
- Professional development opportunities, employee networks, geographic neighborhood groups, and volunteer opportunities.
- Vibrant office culture with world-class amenities.
Tech Stack
Apache KafkaAWSAzureDatabricksElasticsearchGitLab CI/CDJavaJavaScriptJenkinsPythonSnowflakeSQLTypeScript
Categories
About CrowdStrike
CrowdStrike builds the Falcon cloud-native security platform used by enterprises and governments to protect endpoints, cloud workloads, identities, and data with EDR, next-generation antivirus, threat intelligence, and managed threat hunting. Founded in 2011 and publicly traded on NASDAQ as CRWD, the company sells primarily by subscription and also provides incident response services; its systems ingest and analyze nearly 3 trillion security events per day across customer environments.