Infrastructure Operations Engineer / SRE
Tenstorrent4 hours ago
Vancouver, Canada +2 moreEntry Level / Mid Level / Senior / Staff+
H1B sponsor
Responsibilities
- Monitor infrastructure availability, performance, and capacity across servers, compute clusters, and supporting systems.
- Investigate alerts and anomalies and triage incidents based on severity and impact.
- Gather diagnostic information, escalate issues to engineering teams, and track incidents through resolution.
- Develop, maintain, and execute runbooks for troubleshooting, incident response, system recovery, and routine maintenance.
- Improve monitoring, dashboards, and alerting to increase visibility, reduce alert noise, and detect failures earlier.
- Analyze recurring incidents and operational gaps, identify root causes, improve recovery procedures, and prevent repeat issues.
Requirements
- Experience in SRE, infrastructure operations, systems administration, production support, or a related technical operations role.
- Comfort working with Linux systems and server infrastructure, with strong troubleshooting skills.
- Familiarity with monitoring, alerting, dashboards, and system health metrics.
- Experience maintaining technical documentation, operational procedures, and troubleshooting runbooks.
- Strong communication, collaboration, ownership, escalation follow-through, and reliability-improvement skills.
Benefits
- Remote position based in North America.
- Hands-on experience supporting infrastructure for next-generation AI compute platforms.
- Opportunities to develop expertise in Linux, hardware management, networking, storage, observability, incident management, root-cause analysis, scripting, and automation.
- Competitive compensation package and benefits.
- Employment is contingent on eligibility to access U.S. export-controlled technology.
About Tenstorrent
Tenstorrent builds AI compute hardware and RISC‑V CPU technology for companies developing training and inference workloads in data centers and at the edge. The business sells accelerator cards and systems with a full software stack, and licenses RISC‑V CPU IP. Founded in 2016 and headquartered in Toronto, it is privately held and led by semiconductor architect Jim Keller.