ServiceNow

Senior DevOps Engineer (Kubernetes) - Federal

ServiceNow
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11 hours ago
Santa Clara, CA, USASenior
H1B sponsor

Base Salary

$161k - $274k/yr

Responsibilities

  • Build cloud-based AI/ML solutions for intelligent enterprise services.
  • Deploy, scale, and operate production services in Kubernetes environments using Helm-based deployments.
  • Own observability through metrics, logs, tracing, and customer-impact-focused alerts.
  • Debug and resolve production incidents, participate in on-call, conduct root-cause analysis, and operate against service level objectives.
  • Develop, test, profile, tune, and deliver efficient, modular, high-quality software.
  • Collaborate with developers, product managers, quality engineers, and product owners from design through delivery.

Requirements

  • Expertise in Go or Python, design patterns, and time- and space-efficient algorithms.
  • Experience building new products using challenging algorithms.
  • Expertise in efficient, object-oriented, modularized, and high-quality software development.
  • Knowledge of core AI/ML techniques and algorithms.
  • Knowledge of unit testing, profiling, and code tuning.
  • Experience deploying and operating services in production Kubernetes environments, including Helm-based deployments and repeatable release pipelines.
  • Ability to independently debug production incidents, participate in on-call, perform root-cause analysis, and work against service level objectives.
  • Preferred experience using AI coding assistants such as GitHub Copilot or Cursor, reviewing generated code critically, and applying data privacy rules to prompts.

Benefits

  • Base pay is listed at $161,300-$274,200, with equity when applicable, variable/incentive compensation, and benefits.
  • Benefits include health plans, flexible spending accounts, a 401(k) plan with company match, ESPP, matching donations, flexible time away, and family leave programs.
  • The role has a flexible work persona in the AMS-North America and Canada region.

Tech Stack

Categories

ServiceNow

About ServiceNow

10,000+ employees

ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.

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