Vinted

Lead Backend Engineer, Incident Management

Vinted
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17 hours ago
Vilnius, LithuaniaStaff+

Responsibilities

  • Lead the team’s technical direction by scoping complex problems, designing solutions, and coordinating delivery across teams.
  • Own incident-management and on-call processes, including improvements to related tooling.
  • Reduce alert fatigue by grouping noisy alerts, establishing alert standards, and making production pages actionable.
  • Design event pipelines that enable an AI incident agent to suggest root causes during live outages.
  • Define company-wide standards for SLOs and alerts and simplify the tools used to create them.
  • Define and track product and process metrics related to adoption, effectiveness, and developer experience.
  • Maintain reliable and operable alert-routing and other critical systems.
  • Mentor and support a growing team of five engineers through design reviews and collaborative RFCs.

Requirements

  • Proven experience architecting, building, and operating high-scale distributed systems in production.
  • Experience owning distributed systems from design through operation.
  • Experience participating in on-call rotations and responding to production incidents.
  • Strong product mindset for developer tooling and experience measuring adoption and developer satisfaction.
  • Understanding of observability concepts including metrics, logs, traces, and SLOs.
  • Excellent written and spoken English, technical communication, and diplomacy.
  • Ability to explain architectural risks to nontechnical stakeholders and challenge senior leaders constructively using data and SLOs.
  • Strong mentoring and collaboration skills.
  • Experience with Go or strong experience with Java, Rust, Python, C++, or similar technologies.
  • Experience with incident-management, on-call, observability, or platform tooling is advantageous.
  • Experience building LLM-based tools or agents is advantageous.

Benefits

  • Share options programme.
  • 25 working days of holiday.
  • Work equipment and up to €540 for home-office furniture.
  • Private health insurance.
  • Pension plan with flexible contribution options and employer matching.
  • Confidential Employee Assistance Program for employees and families.
  • Team-building events and a monthly Vinted shopping budget.
  • Dog-friendly office, with gym and in-house meals in Vilnius or lunch allowances and weekly provided meals in Kaunas.
  • Workation policy allowing remote work for up to 90 days per year in the EU, including up to 21 global days; non-EU citizens may work remotely for up to 21 worldwide days.
  • Annual learning budget starting at €3,000 and up to 10 working days over two years for professional development.
  • Hybrid work with two recommended office days per week.

Categories

BackendSite Reliability
Vinted

About Vinted

1,001-5,000 employees

Vinted runs a consumer-to-consumer marketplace and app for buying and selling second-hand fashion and related items across Europe. It monetizes through transaction-related fees, buyer protection, and shipping services, and also operates Vinted Go for logistics and Vinted Pay for payments. Founded in 2008 and headquartered in Vilnius, Lithuania, the platform serves members in 20+ European markets.

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