Software Engineer
ServiceNow12 hours ago
Hyderābād, IndiaMid Level
Responsibilities
- Develop well-defined software features and components under the direction of senior engineers.
- Write clean, maintainable code with unit tests and participate in code reviews.
- Contribute to AI-native features through prompt design assistance, API integration, and basic evaluation.
- Work on features through design, development, testing, deployment, troubleshooting, and maintenance.
- Develop ServiceNow workflows, business rules, automations, forms, dashboards, and platform customizations.
- Contribute to ServiceNow AI agents and skills, APIs, web services, and integration patterns.
- Participate in issue triage, bug fixing, documentation, customer support, and root-cause analysis.
- Participate in mentorship, pair programming, design reviews, sprint planning, and knowledge sharing.
Requirements
- Bachelor’s degree in computer science, engineering, or a related field, or equivalent practical experience.
- 4+ years of professional software development experience.
- Proficiency in at least one of Python, Java, or JavaScript, with willingness to learn additional languages.
- Understanding of software engineering fundamentals including version control, testing, and debugging.
- Basic knowledge of relational databases and SQL, plus familiarity with RESTful APIs and modern web services.
- Prior ServiceNow experience is required; ServiceNow certification is highly desirable.
- Understanding of AI/ML concepts is required, while hands-on experience with LLMs or AI APIs is a plus.
- Strong problem-solving, communication, collaboration, learning, and independent task-management abilities.
- Experience with Agile development methodologies is a plus.
Benefits
- Flexible work persona within ServiceNow’s distributed work model.
- Regular employee position in the APAC region.
- Mentorship, pair programming, code reviews, and team learning opportunities.
Tech Stack
Categories
About ServiceNow
ServiceNow builds a cloud platform for enterprise digital workflows, covering IT service management, customer service, HR service delivery, security operations, and operations management, plus tools for custom app development. It sells subscription SaaS to large organizations and public-sector agencies to automate processes and connect data across systems. Founded in 2004 and headquartered in Santa Clara, California, ServiceNow is a public company listed on the NYSE under the ticker NOW.