6 months ago
Responsibilities
- Learn network-engineering diagnostic workflows and define what a useful reasoning record should contain.
- Map telemetry, configuration, and support-history data across ClickHouse, Postgres, and Salesforce.
- Build a structured, queryable record of network conditions, expert observations, and diagnostic decisions.
- Ship a v1 annotation interface for reviewing historical support tickets and recording diagnostic reasoning.
- Enable network engineers to generate training data independently without engineering support.
- Measure the quality and impact of the data pipeline through annotated cases and model benchmark improvements.
- Partner with the CEO on the product roadmap and collaborate with network engineers and research engineers.
Requirements
- Experience building backend systems end to end and making consequential architectural decisions.
- Strong understanding of data storage informed by hands-on experience.
- Deep customer empathy and willingness to learn how network engineers work.
- Care about tool adoption, user satisfaction, and the downstream impact of the systems you build.
Tech Stack
About Meter
Meter builds and operates managed internet infrastructure for businesses, combining enterprise networking hardware, cloud software, and deployment/monitoring services. The company designs and runs wired and wireless networks as a turnkey service for offices and multi-site enterprises. Founded in 2015 and headquartered in San Francisco, it is privately held and counts organizations such as Bridgewater, Lyft, and Reddit among its customers.