Responsibilities
- Learn network-engineering diagnostic workflows and define what a useful reasoning record should contain.
- Map telemetry, configuration, and support-history data across ClickHouse, Postgres, and Salesforce.
- Build a structured, queryable record of network conditions, expert observations, and diagnostic decisions.
- Ship a v1 annotation interface for reviewing historical support tickets and recording diagnostic reasoning.
- Enable network engineers to generate training data independently without engineering support.
- Measure the quality and impact of the data pipeline through annotated cases and model benchmark improvements.
- Partner with the CEO on the product roadmap and collaborate with network engineers and research engineers.
Requirements
- Experience building backend systems end to end and making consequential architectural decisions.
- Strong understanding of data storage informed by hands-on experience.
- Deep customer empathy and willingness to learn how network engineers work.
- Care about tool adoption, user satisfaction, and the downstream impact of the systems you build.
Tech Stack
About Meter
Meter provides internet infrastructure for businesses. Headquartered in San Francisco, we were founded in 2015 to build enterprise-grade networks that are faster, more accessible, and more secure. Our full-stack approach combines hardware, software, and operations so that any company can seamlessly run on a reliable and modern network. We believe the internet is a fundamental utility that businesses should be able to turn on as easily as water and electricity. Our team includes people who have helped scale successful companies and recent graduates who are eager to learn and build. We’re looking for people who are excited to work on interesting problems, enjoy learning from and helping each other, and above all, are kind and ambitious. We’re building for the long term, and we’re just getting started.