Site Reliability Engineer III
JPMorgan Chase3 days ago
Responsibilities
- Guide teammates in design reviews, peer consensus, and adoption of site reliability engineering practices.
- Collaborate with software engineers and cross-functional teams on deployment and reliability approaches using automated CI/CD pipelines.
- Implement infrastructure, configuration, and network as code for payment applications and platforms.
- Monitor and maintain Kafka-based data ingestion pipelines supporting high-availability, low-latency payment flows.
- Resolve complex operational problems and proactively address issues using service level indicators and objectives.
- Implement and improve observability using OpenTelemetry, Grafana, Splunk, and Dynatrace.
- Apply enterprise-authorized AI capabilities to identify reliability risks, reduce recurring toil, accelerate incident triage, and support post-incident analysis.
- Explore AI agentic models and MCP-based frameworks for appropriate reliability use cases.
- Support performance testing, capacity planning, resilience testing, fault injection, chaos engineering, disaster recovery exercises, runbooks, health checks, auto-remediation, deployment guardrails, and database reliability practices.
Requirements
- Formal training or certification in site reliability engineering concepts and 3+ years of applied experience.
- Proficiency in SRE principles and implementing reliability practices within an application or platform.
- Proficiency in at least one programming language such as Python, Java/Spring Boot, or .NET.
- Experience with white-box and black-box monitoring, service level objective alerting, and telemetry collection.
- Experience with continuous integration and continuous delivery tooling.
- Knowledge of technical disciplines such as cloud, AI, or distributed systems.
- Familiarity with containers, container orchestration, and troubleshooting networking technologies and issues.
- Working knowledge of enterprise-authorized AI capabilities in SRE workflows, including validation and data-sensitivity practices.
- Preferred experience supporting highly available payment platforms in financial services, including fraud screening or payment flow patterns.
- Preferred hands-on experience with Kafka, event-driven data ingestion, AI agentic models, MCP-based frameworks, observability tooling, SLO programs, resilience testing, operational automation, database reliability, least privilege, and secrets handling.
Benefits
- Competitive total rewards package with base salary determined by role, experience, skill set, and location, plus potential incentive compensation for eligible roles.
- Comprehensive health care coverage, on-site health and wellness centers, retirement savings plan, backup childcare, tuition reimbursement, mental health support, and financial coaching.
- Additional compensation and benefits details are provided during the hiring process.
Tech Stack
Categories
Site Reliability
About JPMorgan Chase
JPMorgan Chase provides consumer and commercial banking, payments, credit card, wealth management, and corporate and investment banking services to individuals, businesses, institutions, and governments. The public company (NYSE: JPM) earns revenue from interest, fees, trading, and asset management across operations in more than 100 markets. Headquartered in New York City with roots dating to 1799, it serves retail customers and prominent corporate and government clients through brands including Chase and J.P. Morgan.