Zoom

Lead Site Reliability Engineer, Platforms

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4 days ago
San Jose, CA, USAStaff+

Base Salary

$124k - $271k/yr

Responsibilities

  • Design and scale DevOps platform services, including Kubernetes infrastructure, cloud systems, and compliance-ready environments.
  • Define technical roadmaps and architectural direction for infrastructure automation and security.
  • Partner with service teams to deliver platform solutions that improve reliability and efficiency.
  • Establish and advocate for SRE practices including infrastructure as code, monitoring, and incident management.
  • Mentor team members through the design, implementation, and production deployment of complex systems.
  • Participate in on-call rotations and lead incident response to maintain system reliability.

Requirements

  • 8+ years of SRE or DevOps experience building and operating production infrastructure at scale.
  • Proficiency in at least one programming language beyond scripting, such as Python, Go, or Java.
  • Experience deploying and managing CI/CD pipelines with tools such as Git, Jenkins, Argo CD, or JFrog.
  • Experience operating AWS, OCI, or similar cloud infrastructure using Terraform and Kubernetes.
  • Experience implementing observability solutions with tools such as ELK, Prometheus, or Grafana.
  • Ability to communicate complex technical concepts to security teams, senior leadership, and external auditors.
  • Degree in Computer Science or a related field, or equivalent practical experience.
  • US citizenship or Green Card status.
  • Preferred experience with SRE security practices, identity security, government environments, compliance requirements, system design, and distributed computing at scale.
  • Experience with IAM, workload identity, zero trust, Teleport, or Okta is preferred.
  • Chinese/Mandarin language ability is a plus.

Benefits

  • Structured hybrid work approach centered around office and remote work environments.
  • Benefits and perks supporting physical, mental, emotional, and financial health, work-life balance, and community involvement.
  • Application window of at least five days, with an anticipated closing date of September 17, 2026.

Tech Stack

Argo CDAWSGitGoGrafanaJavaJenkinsKubernetesPrometheusPythonTerraform

Categories

DevOpsSite Reliability
Zoom

About Zoom

5,001-10,000 employees

Bring teams together, reimagine workspaces, engage new audiences, and delight your customers –– all on the Zoom AI-first work platform you know and love. 💙 Zoomies help people stay connected so they can get more done together. We set out on a mission to make video communications frictionless and secure by building the world’s best video product for the enterprise, but we didn’t stop there. With products like AI Companion, Team Chat, Contact Center, Phone, Events, Rooms, Webinar, Contact Center and more, we bring innovation to a wide variety of customers, from the conference room to the classroom, from doctor’s offices to financial institutions to government agencies, from global brands to small businesses. We do what we do because of our core value of Care: care for our community, our customers, our company, our teammates, and ourselves. Our global employees help our customers meet happier, communicate better, and create meaningful connections the world over. Zoomies are problem-solvers and self-starters, working hard to get results and moving quickly to design solutions with our customers and users in mind. Here, you'll find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Learn more about careers at Zoom by visiting our careers site: https://careers.zoom.us/home

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