17 hours ago
Milan, ItalySenior
Responsibilities
- Partner with account teams and Practice Customer Engineers during technical evaluations to assess feasibility, shape adoption-focused proposals, and validate FDE engagement requests.
- Diagnose complex customer implementation issues in code-level contexts, identify product bugs, and test workarounds.
- Liaise with Product and Engineering teams to troubleshoot systemic deployment blockers and translate field feedback into feature requests.
- Own technical delivery strategy and architecture for customer implementations, including integrations with connectors, identity systems, data residency requirements, and legal constraints.
Requirements
- Bachelor’s degree or equivalent practical experience.
- At least 5 years of experience troubleshooting technical issues for internal or external partners or customers.
- Experience with technical delivery strategies and interfacing with product or engineering organizations.
- Experience with system design or orchestration frameworks such as LangGraph, AutoGen, or CrewAI.
- Experience with enterprise integrations, APIs, enterprise content management systems, identity, cloud infrastructure, or AI/ML model deployments.
- Preferred experience interfacing with core product or engineering organizations on infrastructure or AI/ML model deployments, managing technical delivery strategies, and debugging systems.
Benefits
- Role based in Italy with stated equity and benefits.
- The posting references additional company benefits information.
Categories
Forward Deployed
About Google
Google builds consumer and enterprise software and services including Search, Android, YouTube, Chrome, Maps, Gmail, and Google Cloud. Its business model centers on digital advertising and paid cloud, software, and hardware offerings (e.g., Pixel and Nest) for consumers, developers, and organizations. Founded in 1998 and headquartered in Mountain View, California, Google operates globally as a subsidiary of Alphabet Inc.