over 5 years ago
Remote, United StatesSenior
Responsibilities
- Provide technical sales support throughout the sales cycle, including product demonstrations and negotiations.
- Answer prospective customer questions and explain the technical capabilities of Tenna’s platform.
- Build and maintain software demonstration environments according to specifications.
- Use a consultative approach to understand and address prospective customers’ pain points.
- Support Customer Success with technical questions from existing customers.
- Collaborate with Engineering and Product on platform changes and customer issues.
- Serve as the platform subject matter expert and lead internal product training.
- Onboard Sales and Customer Success representatives and certify completed internal training programs.
- Collaborate with Marketing on technical presentations and materials.
- Evaluate Sales and Customer Success strategies and recommend adjustments.
- Liaise with executive leadership on training, strategy, and product roadmap matters.
- Complete ad hoc reporting and assist with Salesforce and HubSpot databases.
Requirements
- At least 5 years of experience as a Sales Engineer or in a pre-sales role.
- At least 5 years of experience providing technical support in a SaaS environment.
- Experience in construction technology or the construction industry is preferred.
- Experience working in a technical, production-driven environment.
- A bachelor’s degree in Business, Marketing, Computer Science, or a related field is preferred.
- Strong experience with Salesforce, Help Scout, HubSpot, or similar programs is preferred.
- Strong computer skills, including Microsoft Office, Excel, and PowerPoint.
- Ability to travel approximately 50% as business dictates.
- Ability to travel up to 60% according to the benefits and additional information section.
- Ability to prioritize and multitask in a fast-paced environment.
- Strong analytical curiosity, creativity, critical thinking, problem-solving ability, adaptability, and service orientation.
Benefits
- Full-time remote opportunity for candidates based in or willing to relocate to NY, NJ, or PA.
- Travel required, up to 60%.
- Competitive compensation package and commission plan offered.
- Robust, low-cost benefit packages with coverage beginning on the first date of employment.
- Paid Time Off and Volunteer Time Off.
- Dependent Care benefits.
- 401k match.
- Employee referral bonuses.
Categories
Solutions Engineering
About Tenna
Tenna builds a construction fleet management platform that connects IoT tracking hardware with cloud software to locate, utilize, maintain, and document mixed equipment and assets. Contractors use it to manage heavy equipment, vehicles, tools, and materials across jobsites, with integrations to OEM telematics and ERPs. Founded in 2015 and privately held, Tenna sells subscriptions combined with trackers and installation services to civil and commercial contractors in North America.