Systems Architect
ElevenLabs1 month ago
Responsibilities
- Own the Salesforce object model, data architecture, GTM systems architecture, and standards for scalable and healthy systems.
- Design and build integrations between Salesforce and data warehouses, enrichment tools, sales engagement systems, billing/CPQ systems, and internal applications.
- Build and maintain Salesforce automations using Flows, Apex, and custom services.
- Develop and maintain Salesforce MCP servers and AI agents for AI-powered CRM workflows.
- Design and own SQL-based data pipelines supporting dashboards and trustworthy revenue reporting.
- Translate ambiguous business problems into technical strategy, designs, implementations, rollouts, and adoption plans.
- Establish best practices for change management, testing, documentation, and technical debt, while mentoring teammates.
- Partner with Sales, Marketing, Customer Success, Finance, and Engineering leaders to prioritize high-impact systems work.
Requirements
- 8+ years of Salesforce administration and development experience owning a complex, high-growth organization and its architecture.
- Strong Apex skills, including designing, building, debugging, and maintaining triggers, custom logic, and integrations.
- Experience integrating Salesforce with other systems through APIs, middleware, or custom services, with attention to failure modes, data integrity, and scale.
- Proficiency with SQL, including complex joins, aggregations, and pipeline logic.
- Ability to understand end-to-end GTM processes, trace data dependencies, and anticipate the effects of system changes.
- Strong judgment, ownership, build-versus-buy decision-making, and ability to drive projects with little direction.
- Clear communication skills for explaining technical tradeoffs to technical and non-technical stakeholders.
- Interest in AI-native systems and experience or experimentation with Salesforce, MCP, and AI agents.
- Familiarity with dbt or modern data transformation tooling is a bonus.
- Experience with BI tools such as Sigma or Looker is a bonus.
Benefits
- Annual discretionary stipend for professional development.
- Annual discretionary stipend for social travel and colleague meetups.
- Annual team offsite in a new location each year.
- Monthly co-working stipend for employees not located near a main hub.
- Global team environment with location flexibility stated by the employer.