New Era Technology

Site Reliability Engineer (SRE) / DevOps Engineer

New Era Technology
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3 months ago
Gurgaon, IndiaMid Level / Senior

Responsibilities

  • Develop and enhance internal applications, automation tools, APIs, utilities, and platform capabilities using Python.
  • Write maintainable, testable, production-ready code and participate in code reviews, debugging, testing, and technical discussions.
  • Build, maintain, and improve CI/CD pipelines and automated deployment processes.
  • Use Docker and Kubernetes to support application deployment and operations across on-premise and cloud environments.
  • Maintain reliable, scalable, secure, and highly available production environments.
  • Implement and manage monitoring, logging, alerting, and observability solutions.
  • Define and track SLIs, SLOs, and error budgets.
  • Troubleshoot application and production issues, perform root cause analysis, and resolve recurring operational problems through automation.
  • Support incident response, change management, deployment governance, and disaster recovery practices.
  • Maintain runbooks, SOPs, incident documentation, and technical documentation.
  • Collaborate with Engineering, Product, Platform, Security, Operations, and external teams.

Requirements

  • 3–6 years of experience in SRE, DevOps, Platform Engineering, Cloud Engineering, or related roles.
  • Strong hands-on Python development and automation experience, including scripts, APIs, integrations, utilities, or backend services.
  • Knowledge of software engineering principles, debugging, logging, testing, exception handling, REST APIs, JSON, Git, pull requests, and code reviews.
  • Strong knowledge of Linux/Unix environments and basic Windows administration.
  • Understanding of DNS, TCP/IP, HTTP/HTTPS, load balancing, and firewalls.
  • Experience with at least one of AWS, Azure, or GCP.
  • Hands-on experience with Docker and Kubernetes.
  • Experience with CI/CD tools such as GitHub Actions, GitLab CI, Jenkins, or Azure DevOps.
  • Familiarity with Terraform is preferred.
  • Experience with monitoring and observability tools such as Grafana, Prometheus, or Power BI.
  • Ability to analyze logs, metrics, alerts, and traces for troubleshooting.
  • Understanding of SRE concepts including availability, reliability, error budgets, and root cause analysis.
  • Experience with Jira, ServiceNow, and Confluence is desirable.
  • Exposure to cloud-native, distributed, or production-grade systems and security and compliance best practices is preferred.
  • Familiarity with AI-assisted engineering tools such as GitHub Copilot or Claude Code is preferred.
  • Strong analytical, troubleshooting, communication, collaboration, ownership, and production-incident management skills.

Benefits

  • Team-oriented workplace emphasizing personal and professional development, continuous training, collaboration, and inclusion.
  • Access to industry-certified experts and continuous training.
  • Competitive benefits.
  • Onsite work in Gurgaon five days per week at the specified Arya Samaj Road, Durga Colony, Sector 39 location.

Tech Stack

AWSAzureDockerGitGitHub ActionsGitLab CI/CDGoogle Cloud PlatformGrafanaJenkinsKubernetesLinuxPrometheusPythonTerraformWindows

Categories

DevOpsSite Reliability
New Era Technology

About New Era Technology

1,001-5,000 employees

New Era Technology provides managed IT and communications services—collaboration/UC, data networking, cloud (CloudBlu), cybersecurity (SecureBlu), physical security, and ongoing managed/professional services—for enterprises, healthcare, education, finance, and government. The privately held company, headquartered in West Chester, PA, operates across the Americas, EMEA, and APAC and implements multi-vendor solutions as a Cisco, Avaya, Palo Alto, Fortinet, Crestron, and Polycom partner.

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