Tech Lead Software Engineer - AI & Analytics
Southwest Airlines1 month ago
India (city not specified)Staff+
Responsibilities
- Lead and motivate a development team across software planning, delivery, operation, technical quality, and stakeholder alignment.
- Provide development estimates, application designs, architecture reviews, technical direction, and architecture governance.
- Develop, maintain, review, and test software with emphasis on quality, maintainability, automation, and test-driven development.
- Provide technical oversight for performance testing and oversee application deployments across non-production and production environments.
- Own the end-to-end architecture for telemetry, evaluations, observability, and the Agentic AI Recommendations Platform.
- Lead standards and technical direction for scalability, security, reliability, platform evolution, and cloud engineering practices.
- Mentor engineers and drive adoption of modern cloud, AI, observability, and backend engineering practices.
- Investigate new technologies, resolve technical debt, and evaluate code for validity, structure, standards compliance, and compatibility.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field and/or equivalent formal training.
- 8–10 years of relevant work-related experience, including 8+ years architecting and developing large-scale cloud-native platforms and distributed systems.
- Expert-level software engineering experience and expert Python and backend engineering skills, including APIs, microservices, event-driven architectures, and system design.
- Strong AWS expertise with Lambda, ECS/EKS, S3, EventBridge, Step Functions, IAM, CloudWatch, and security.
- Deep experience with observability, telemetry, logging, tracing, OpenTelemetry, monitoring, and Site Reliability Engineering.
- Experience with technical leadership, CI/CD, DevSecOps, architecture governance, performance optimization, and mentoring.
- Preferred experience with Agentic AI and LLM application architectures, LangGraph, LangChain, MCP Frameworks, Kafka, Kinesis, streaming architectures, Grafana, Datadog, Prometheus, and PagerDuty.
- Strong analytical, problem-solving, communication, presentation, prioritization, influence, and multitasking abilities.
Benefits
- Stable work environment with equal opportunity for learning and personal growth.
- Work onsite approximately three days per week and as required by the business.
- Ability to work extended hours as needed.
Tech Stack
Categories
About Southwest Airlines
Southwest Airlines is a U.S. low-cost carrier offering scheduled passenger air travel across the United States and to Mexico, Central America, and the Caribbean. It operates a point-to-point network with open seating, two free checked bags, and no change fees, monetizing through fares and ancillary services. Founded in 1971 and headquartered in Dallas, it is one of the largest domestic airlines and trades on the NYSE under the ticker LUV.