Solutions Architect - Post Sales
hyperexponential4 months ago
London, United KingdomMid Level
Responsibilities
- Own the technical relationship with a portfolio of strategic customers and ensure the hx platform is embedded in their ecosystems.
- Design and deliver integrations with policy administration systems, data warehouses, BI tooling, identity providers, and other customer technologies.
- Develop value-realisation plans that connect technical delivery to measurable customer and business outcomes.
- Create reusable AI-first consulting frameworks, templates, and delivery artefacts.
- Manage delivery scope, identify risks, and coordinate with Customer Success, Delivery, and customer-side technical teams.
- Share architectural patterns, lead internal knowledge-sharing sessions, and help codify Solution Architect best practices.
Requirements
- Code to a high standard using Python.
- Have supported technical delivery of SaaS platform integrations in a team setting.
- Have experience building positive technical relationships with IT, data, and other stakeholder teams.
- Communicate technical choices and delivery progress clearly to non-technical stakeholders.
- Have experience in a post-sale or customer-facing technical role such as Junior Solution Architect, Technical Support, or Implementation Analyst.
- Have used AI or automation tools to improve work quality, speed, or consistency.
- Have supported delivery processes including project planning, risk identification, and team coordination.
- Experience with AWS architecture, SQL, and a computer science or software development background is beneficial.
Benefits
- £5,000 training and conference budget.
- 25 days of holiday plus 8 bank holidays, for 33 days total.
- Company pension scheme via Penfold.
- Mental health support and therapy via Spectrum.life.
- Individual wellbeing allowance via Juno.
- Private healthcare insurance through AXA.
- Income protection and life insurance.
- Cycle to Work Scheme.
- Top-spec equipment including laptops, screens, and adjustable desks.
- Remote and in-person hackathons, lunch and learns, socials, game nights, team meals, and office amenities.
- Opportunities for personal development and growth.
About hyperexponential
hyperexponential builds an AI-driven underwriting and pricing platform for commercial property and casualty insurers, used by underwriters, actuaries, and portfolio leaders. The SaaS system governs decision logic, models complex risks, and plugs into carrier workflows; top global carriers use it for underwriting decisions across $75B+ in annual premium. Founded in 2017 and headquartered in London, the company is privately held.