2 months ago
Hong Kong, Hong KongMid Level
Responsibilities
- Build internal business-process automations using low-code platforms, scripts, APIs, AI tools, and productivity software.
- Develop workflows for approvals, notifications, data collection, reporting, document generation, task tracking, and knowledge management.
- Integrate Google Workspace, email, databases, forms, dashboards, and internal systems.
- Use AI technologies for document summarization, data extraction, classification, content generation, search, and workflow assistance.
- Create and maintain scripts, connectors, templates, prompts, and reusable automation components.
- Test, troubleshoot, monitor, and enhance deployed automations.
- Document solution designs, user instructions, configurations, limitations, and maintenance requirements.
- Coordinate with IT and InfoSec on authentication, access control, data handling, logging, and approval standards.
- Help business users use automation tools effectively and identify opportunities to improve existing workflows.
Requirements
- At least 2 years of experience in automation development, scripting, productivity tooling, systems integration, IT support engineering, business applications, or related roles.
- Hands-on experience with at least one scripting or automation technology, such as Python, JavaScript, Google Apps Script, Zapier, or Make.
- Familiarity with APIs, webhooks, data formats, forms, spreadsheets, databases, and workflow logic.
- Preferred experience with productivity platforms such as Google Workspace or Lark.
- Ability to troubleshoot technical issues and communicate clearly with business users.
- Strong documentation discipline.
- Preferred experience using generative AI tools or APIs, prompt design, document processing, chatbot workflows, or knowledge base automation.
- Basic SQL or data analysis experience and experience with dashboards or reporting tools are preferred.
- Familiarity with permissions, secrets management, data privacy, and audit logs is preferred.
- Experience supporting regional or cross-functional business users is preferred.
Tech Stack
Categories
About Lalamove
Lalamove builds an on-demand logistics platform that connects individuals and businesses with driver partners for same-day, intracity delivery using motorcycles, vans, and trucks. The company monetizes through delivery fees and commissions on its marketplace, and offers web and mobile tools for order management and API integrations. Founded in 2013 in Hong Kong, it is privately held and headquartered in Kowloon Tong, with operations across major cities in Asia and Latin America.