4 hours ago
Remote, Peru +5 moreSenior
Responsibilities
- Design and implement application monitoring, alerting, dashboards, and APM instrumentation across applications and services.
- Lead the implementation, configuration, and optimization of APM solutions.
- Use Azure Monitor, Application Insights, New Relic, and Log Analytics with KQL to improve observability.
- Implement code-level instrumentation, distributed tracing, and structured logging.
- Define SLIs, SLOs, health metrics, and alerting strategies based on latency, errors, traffic, and resource saturation.
- Participate in production readiness reviews and identify operational risks, observability gaps, and failure scenarios.
- Support incident analysis, root-cause investigation, and post-incident reliability improvements.
- Partner with engineering teams to ensure applications are reliable, scalable, and production-ready.
Requirements
- At least 5 years of experience in Site Reliability Engineering, cloud operations, or related roles.
- At least 1 year of hands-on experience with dbt, Databricks, and SQL.
- Strong experience operating applications in Microsoft Azure IaaS environments.
- Hands-on experience with application observability, monitoring, reliability engineering, and APM solutions.
- Experience with Azure Monitor, Application Insights, Log Analytics, and KQL.
- Familiarity with Azure DevOps and GitHub Actions CI/CD environments.
- Understanding of cloud-native architectures and distributed application systems.
- Experience with incident analysis, root-cause investigation, and proactive problem prevention.
- Strong verbal and written English communication skills.
- Preferred: scripting and automation experience with PowerShell and/or Bash.
- Preferred: knowledge of scalability, availability, resilience patterns, production readiness, and enterprise-scale reliability practices.
Benefits
- Remote work arrangement.
- Open to legal residents of Peru, Colombia, Bolivia, Costa Rica, Mexico, and Brazil.
About Encora
Encora provides software and digital product engineering services for technology companies and enterprises, including cloud-native development, data engineering, and QA. It operates a global delivery model and supports outsourced product development and managed engineering teams. Headquartered in Santa Clara, California, Encora is privately held and was acquired by Coforge; it previously raised $200 million in private equity funding in 2019.