Toast

Senior Software Engineer, Care Automation

Toast
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2 months ago
Remote, United StatesSenior
H1B sponsor

Base Salary

$125k - $254k/yr

Responsibilities

  • Design, build, and own backend services and APIs supporting Customer Care Agents and Toast teams.
  • Build and maintain integrations across Salesforce, billing middleware, document management, and iPaaS workflow automation platforms.
  • Write automated tests and participate in code reviews to maintain code quality and reliability.
  • Monitor feature rollouts, respond to incidents, and iterate using performance data and customer feedback.
  • Partner with product, design, Salesforce developers, AI engineers, operations stakeholders, and cross-functional teams to define requirements and deliver shared goals.
  • Use AI tools to improve development workflow, velocity, and productivity.

Requirements

  • At least 5 years of experience delivering production backend systems at scale.
  • Proficiency in Java, Kotlin, or another object-oriented programming language.
  • Familiarity with API lifecycle management, including versioning, documentation, and deprecation.
  • Strong understanding of query languages, data modeling, and data distribution.
  • Experience with microservices and event-driven architectures.
  • Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
  • Preferred experience building with LLMs in production, using Workato or a similar iPaaS platform, and working with Salesforce or other CRM platforms.
  • Preferred familiarity with React and GraphQL.

Benefits

  • Base salary range varies by geographic zone from $125,000 to $254,000, with additional potential cash compensation, equity, and benefits.
  • Toast provides benefits intended to support healthy lifestyles and employees’ changing needs.
  • The role is associated with a remote listing and Toast describes its work model as hybrid, with in-office expectations varying by region.
  • Toast provides an accessible and inclusive hiring process with reasonable accommodations available.

Tech Stack

Categories

Toast

About Toast

5,001-10,000 employees

Toast builds an all-in-one, cloud-based POS and restaurant management platform combining software, Android-based terminals, and integrated payments for restaurants. Revenue comes from SaaS subscriptions, hardware sales, and payment processing, with add-ons such as online ordering, delivery integrations, and payroll. Founded in 2011 and headquartered in Boston, it is a public company on the NYSE serving single-location eateries to multi-unit groups across the U.S. and expanding internationally.

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