2 months ago
Tokyo, JapanSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Work with product and engineering teams to identify valuable opportunities and improve systems in production.
- Design reliable AI-enabled systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled workflows.
Requirements
- Hands-on engineering ability and strong coding skills in Python, TypeScript, JavaScript, or a similar practical stack.
- Experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Ability to ship working systems, evaluate quality, and improve reliability over time.
- Good judgment about which processes should and should not be automated.
- Strong English communication skills for collaboration across global teams.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is a strong plus.
- Candidates should have personally helped build, ship, or scale a serious product, platform, or system.
Benefits
- Hybrid work arrangement based in Japan with at least 3 days per week in the Japan office
- Fast interview process, with strong candidates potentially receiving an offer within 1 week of starting interviews
Tech Stack
Categories
About Bjak
Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us.