Responsibilities
- Ensure the reliability and performance of Plaud.ai’s AI products at scale
- Lead incident response and continuous reliability improvement
- Build automation to reduce toil and improve system resilience
- Partner with product and engineering teams on reliability design
- Improve observability and operational maturity
Requirements
- At least 8 years of experience in SRE, infrastructure, or platform engineering roles
- Strong experience with AWS, GCP, or Azure
- Hands-on experience with Kubernetes and distributed systems
- Experience with on-call rotations and incident management
- Proficiency in at least one of Go, Python, or Java
- Preferred experience supporting AI/ML or data-intensive platforms
- Preferred knowledge of SLO/SLA frameworks
- Preferred experience with fast-growing or global products
- Preferred exposure to multi-region systems
- Strong written and verbal communication skills
Benefits
- Employee Stock Ownership Plan (ESOP)
- Medical, dental, and vision insurance for employees and dependents with employer subsidy
- 401(k) retirement plan with company matching for full-time employees
- Unlimited paid time off and 13 paid holidays
- 12 weeks of fully paid parental leave for all parents
- Hybrid work model with a minimum of three in-office days per week
- Office snacks, drinks, and equipment
- Access to Cursor, GPT models, Gemini, Claude, and other AI systems
- Choice of laptops, workstation setups, and Plaud devices
- Annual company offsites and team events
Categories
About Plaud
Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 2,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think. Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With full ISO 27001, ISO 27701, GDPR, SOC 2, HIPAA, and EN18031 compliance, Plaud is committed to the highest standards of data security and privacy protection. To learn more about Plaud, please visit https://www.plaud.ai