Salesforce Technical Lead
Johnson Controls International plc2 months ago
Pune, IndiaStaff+
Responsibilities
- Lead the technical design, development, and delivery of scalable Salesforce Commerce Cloud B2B ecommerce solutions and Experience Cloud portals.
- Build and customize Experience Cloud websites, storefronts, portals, and self-service experiences using Experience Builder, themes, templates, branding, navigation, and reusable components.
- Own solution architecture for catalogs, pricing, buyer groups, entitlements, cart, checkout, account management, order workflows, and personalized buyer experiences.
- Develop Salesforce commerce and Experience Cloud experiences with Apex, Lightning Web Components, Lightning Web Runtime, Flow, SOQL, JavaScript, HTML, CSS, SLDS, and Experience Builder.
- Integrate Salesforce with ERP, payment, tax, search, shipping, inventory, product information, and order management systems using APIs, Platform Events, middleware, and event-driven patterns.
- Lead developers through design reviews, code reviews, estimation, troubleshooting, coaching, and delivery planning.
- Establish Salesforce standards for code quality, security, performance, accessibility, release readiness, platform governance, and governor-limit awareness.
- Analyze and optimize commerce and Experience Cloud implementations for performance, scalability, usability, accessibility, and maintainability.
- Create and maintain solution designs, integration specifications, data models, deployment notes, configuration details, and operational support documentation.
- Monitor Salesforce platform releases and recommend improvements to reduce technical debt and improve customer experience.
Requirements
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
- At least 7 years of hands-on Salesforce development experience, including leading technical delivery for enterprise Salesforce implementations.
- Hands-on Salesforce Commerce Cloud B2B ecommerce experience covering storefront configuration, catalogs, pricing, cart, checkout, buyer groups, entitlements, and order workflows.
- Proven experience building custom websites, portals, and self-service experiences with Salesforce Experience Cloud, Experience Builder, custom themes, templates, branding, navigation, and reusable components.
- Strong expertise in Salesforce B2B Commerce on Lightning Experience, Experience Cloud, Lightning Web Runtime, and commerce storefront development.
- Experience designing B2B ecommerce capabilities including price books, account hierarchies, reorder workflows, purchase workflows, and order management integrations.
- Advanced proficiency with Apex, Lightning Web Components, Flow, SOQL, SOSL, JavaScript, HTML, CSS, SLDS, Salesforce data models, security, sharing, and governor limits.
- Experience integrating Salesforce with ERP, PIM, OMS, tax, payment, shipping, inventory, search, identity providers, and middleware using REST/SOAP APIs, Platform Events, JSON/XML, and event-driven patterns.
- Ability to lead developers, facilitate technical design discussions, conduct code reviews, estimate work, resolve escalated issues, and guide onshore/offshore teams.
- Understanding of scalable architecture, reusable components, performance tuning, accessibility, secure coding, release management, and Salesforce DevOps.
- Experience with version control and CI/CD tools such as GitHub, Azure Repos, Salesforce DX, Azure Pipelines, or equivalent DevOps tooling.
- Experience with Agile/Scrum practices and tools such as Azure Boards or Jira.
- Strong communication, stakeholder management, analytical, troubleshooting, and problem-solving skills.
- Salesforce certifications such as Platform Developer I/II, Salesforce B2B Commerce Developer, Experience Cloud Consultant, Application Architect, or System Architect are highly preferred.
Tech Stack
Categories
About Johnson Controls International plc
Johnson Controls International plc builds and services building automation, HVAC (York), fire detection/suppression, security, and industrial refrigeration systems for commercial, institutional, and industrial facilities. The NYSE-listed company, headquartered in Cork, Ireland, traces its roots to 1885 and expanded via a 2016 merger with Tyco. It sells equipment, software, and lifecycle services to sectors such as data centers, healthcare, education, and advanced manufacturing, with a global installed base and service footprint.