UKG Advanced Scheduling Lead Platform Engineer
Cox Enterprises, Inc.1 day ago
Atlanta, GA, USAStaff+
Base Salary
$123k - $204k/yr
Responsibilities
- Own future-state process design and application configuration for UKG Pro Workforce Management Advanced Scheduling and Analytics.
- Design, configure, enhance, monitor, maintain, and support the UKG platform with stakeholders, partners, vendors, and production support teams.
- Translate business requests into features, user stories, and functional, integration, and user acceptance test cases.
- Facilitate complex working sessions, analyze and present data, and recommend process, tool, and service improvements.
- Support release management, product demonstrations, training-material creation, work intake, sprint, retrospective, and release-planning activities.
- Provide production break-fix support and develop subject-matter expertise in application features, capabilities, and business rules.
- Partner with product, operations, HR, IT, and engineering teams to deliver advanced scheduling solutions and continuous improvement.
Requirements
- Bachelor’s degree and six years of related experience, or a master’s degree and four years, a Ph.D. and one year, or 18 years of related experience.
- Working understanding of UKG Workforce Management Pro Scheduling, Time, and Pay, formerly UKG Dimensions.
- Experience designing, configuring, and supporting UKG Workforce Management Pro or similar advanced scheduling tools such as Nice or Aspect.
- Experience working with engineering teams to deliver product capabilities and with cross-functional product, operations, HR, and IT teams.
- Experience defining, designing, configuring, testing, and completing work against established objectives.
- Scheduling experience in multiple-skill and multichannel environments.
- Strong communication and presentation skills, with the ability to communicate across business and technology functions.
- Ability to analyze complex problems, identify innovative solutions, remove roadblocks, organize and prioritize work, and operate independently.
Benefits
- Hybrid work with the ability to work remotely part of the week and no required travel.
- Flexible paid vacation, seven paid holidays, and up to 160 hours of paid annual wellness time.
- Additional paid leave may include bereavement, voting, jury duty, volunteer, military, and parental leave.
- Eligible benefits may include medical, dental, and vision insurance, 401(k) retirement planning, sick leave, parental leave, flexible vacation, wellness days, and PTO.
- Employment requires a pre-employment drug test; marijuana is not currently included in the test for this position.
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About Cox Enterprises, Inc.
Cox Enterprises is a privately held, Atlanta-based company operating businesses in broadband and automotive services. Through Cox Communications, it provides internet, voice, and video to residential and business customers; through Cox Automotive, it runs marketplaces and dealer software including Autotrader, Kelley Blue Book, and Manheim. Founded in 1898, the family-owned company also invests in sustainable technologies and other growth ventures.