Senior Associate/Manager, Fullstack Software Engineer (Contract - Renewable), Technology Consulting
Ernst and Young8 days ago
Singapore, SingaporeStaff+
Responsibilities
- Monitor and analyze production and non-production runtime environments to optimize system performance and develop data-based continuous-improvement strategies.
- Partner with application teams, solution architects, security consultants, internal teams, and vendors to implement improvements.
- Manage application and security incidents, perform problem determination, resolve issues within SLA, and provide escalation and reporting.
- Develop operations and process guides to document activities and meet audit requirements.
- Manage daily operations, analyze statistics, prepare status and progress reports, and present findings to stakeholders and management.
- Implement change management, incident management, security, access-control, monitoring, and process-automation capabilities.
Requirements
- Experience as an Operations Engineer or in a similar IT setting.
- Experience managing on-premise and cloud infrastructure and services.
- Familiarity with ITSM tools such as Remedy, Zendesk, or ServiceDesk is advantageous.
- Familiarity with APM tools, CloudWatch, Stackdriver, and the OpenAPM stack is preferred.
- Familiarity with Terraform and Ansible is preferred.
- Experience with agile methodologies, DevOps pipelines, test-driven development, and information-security practices.
- Cloud certifications or equivalent experience with AWS, Azure, or Google Cloud are preferred.
- Strong problem-solving, collaboration, communication, and stakeholder-influence skills.
- A bachelor’s degree in computer science, information technology, or a related field is ideally preferred.
Benefits
- Flexible work environment and development focused on future-oriented skills and world-class experiences.
- Diverse and inclusive culture with globally connected teams.
- Contract role with renewable terms.
About Ernst and Young
Ernst & Young (EY) provides audit/assurance, tax, consulting, strategy and transactions services to enterprises, financial institutions, and public‑sector clients. Structured as a global network of partner‑owned member firms, it sells professional services on a fee basis, including a dedicated Financial Services Organization for banking, insurance, and capital markets. Headquartered in London, EY was formed in 1989 from the merger of Ernst & Whinney and Arthur Young, and operates in 150+ countries.