Insurance Smart Apps Architect
DXC Technology1 day ago
Responsibilities
- Own the target architecture for Assure Smart Apps across ServiceNow FSO, the Assure Platform, Assure Orchestration, Insurance Services, integrations, data services, and insurance administration applications.
- Create reusable reference designs, guardrails, shared components, and standards for consistency, tenant isolation, security, and upgradeability.
- Determine how native ServiceNow FSO capabilities, scoped applications, workflow services, configuration, and Assure-specific extensions should be applied.
- Guide responsive experiences, workflows, approvals, orchestration flows, events, notifications, and API interactions.
- Define integration, messaging, event, governed data product, schema evolution, and enterprise data platform patterns.
- Establish source control, branching, automated testing, configuration promotion, approvals, rollback, and release traceability practices.
- Lead architecture governance through design reviews, decision documentation, exception management, and standards compliance.
- Translate architecture into implementation guidance, acceptance criteria, reference implementations, backlog direction, and reusable templates.
- Coach architects and engineers and drive technical decisions across product, platform, delivery, and operations teams.
Requirements
- Substantial experience designing enterprise applications, SaaS solutions, or complex software platforms across the full delivery lifecycle.
- Demonstrated experience architecting scoped applications, workflow-driven solutions, reusable components, and release practices on ServiceNow.
- Working knowledge of ServiceNow Financial Services Operations and its application to insurance-oriented solutions.
- Ability to design across ServiceNow, Assure Orchestration, Insurance Services, the Assure Platform, and core insurance administration applications.
- Experience with responsive interfaces, REST APIs, webhooks, event-driven patterns, governed data products, data synchronization, security protocols, error handling, and observability.
- Experience with Git-based source control, automated pipelines, configuration promotion, testing, approvals, rollback, and release traceability.
- Knowledge of tenant isolation, RBAC, identity federation, OAuth, SAML, OIDC, encryption, secrets management, privacy, audit, and least-privilege design.
- Ability to communicate architecture clearly and drive decisions across executives, customers, architects, engineers, and operations teams.
- Bachelor’s degree in computer science, information technology, software engineering, or a related discipline, or equivalent relevant professional experience.
- Preferred qualifications include ServiceNow CSA, CAD, Certified Application Architect, Certified Technical Architect, or comparable credentials.
- Preferred experience includes insurance operations, ServiceNow development tooling, Terraform, scripting, pipeline orchestration, cloud-native architecture, API management, event platforms, containers, identity services, monitoring, and resilient cloud design.
- Ability to evaluate AI, automation, analytics, and agentic workflow capabilities for measurable business value is preferred.
Benefits
- The work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.
- DXC Technology states that it is committed to an inclusive environment and is an equal opportunity employer.
About DXC Technology
DXC Technology is a public IT services and consulting company that runs and modernizes mission-critical systems for large enterprises and governments. It provides managed services, cloud migration and operations, cybersecurity, application development, and industry BPS, monetizing through long-term outsourcing and consulting engagements. Formed in 2017 from the merger of CSC and HPE Enterprise Services, DXC is headquartered in Ashburn, Virginia and trades on the NYSE as DXC.