Lead Technical Architect – Salesforce Platform
Marsh & McLennan Companies20 hours ago
Chennai, India +56 moreStaff+
Base Salary
$125k - $218k/yr
Responsibilities
- Provide hands-on technical leadership and architecture direction for the Salesforce ecosystem.
- Shape and maintain the Salesforce technical roadmap across core clouds, integrations, workflow automation, reporting, and related capabilities.
- Define and govern architecture standards, design patterns, naming conventions, release standards, and documentation expectations.
- Translate business needs into scalable Salesforce solutions involving configuration, Flow, Apex, Lightning Web Components, data models, security, reporting, and integrations.
- Review technical designs and configuration or code approaches to ensure maintainable, scalable, and standards-aligned solutions.
- Guide Salesforce administrators, developers, consultants, vendors, and distributed delivery teams.
- Support DevOps, environment management, release management, deployment, and change control practices.
- Assess technical debt and platform risk and help prioritize modernization activities.
- Partner with stakeholders, delivery leads, product owners, business analysts, and QA/UAT teams to support predictable delivery.
Requirements
- Significant experience as a Salesforce Technical Architect or Lead Salesforce Architect in a complex enterprise environment.
- Strong hands-on knowledge of Sales Cloud, Service Cloud, Experience Cloud, and Salesforce platform architecture.
- Experience designing Salesforce integrations with enterprise systems using middleware, event-driven patterns, or platforms such as MuleSoft.
- Strong understanding of Salesforce security, sharing models, profiles, permission sets, roles, data quality, and platform performance.
- Ability to explain technical tradeoffs in business terms and collaborate effectively with stakeholders and delivery teams.
- Preferred Salesforce certifications include Application Architect, System Architect, Technical Architect, Platform Developer, Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, or Platform App Builder.
- Preferred experience includes Pardot/Marketing Cloud Account Engagement, CRMA, Tableau, Data Cloud, Agentforce, Flosum, Copado, Gearset, Azure DevOps, or Jira.
- Experience in insurance, brokerage, financial services, regulated enterprise environments, workflow modernization, document management, portals, data standardization, or business process automation is a plus.
- Familiarity with Agile, Kanban, DevOps practices, SDLC governance, enterprise change management, and onshore, offshore, nearshore, or vendor delivery models is preferred.
Benefits
- Remote work.
- Generous time off, including personal and volunteering time.
- Tuition reimbursement and professional development opportunities.
- Charitable contribution matching programs.
- Stock purchase opportunities.
- Health and welfare benefits, 401K savings and other retirement programs, and employee assistance programs.
- Applications are accepted until September 16, 2026.
Categories
About Marsh & McLennan Companies
Marsh McLennan is a global professional services firm providing risk, insurance and reinsurance brokerage, health, wealth, and management consulting to corporations, governments, and nonprofits. It operates through Marsh, Guy Carpenter, Mercer, and Oliver Wyman, earning fees and commissions for advisory, analytics, and placement services. Founded in 1905 and headquartered in New York, it is publicly traded on the NYSE under the ticker MMC.