22 hours ago
Ottawa, CanadaMid Level
Responsibilities
- Analyze and troubleshoot baseband software issues at the RAN level using logs, traces, KPIs, and radio performance data.
- Investigate problems holistically across radio conditions, network configurations, feature combinations, and customer use cases.
- Work with system designers and developers to identify root causes and define fixes or design improvements.
- Contribute to the systemization and design of 5G/NR and LTE features from performance and robustness perspectives.
- Drive or support automation and data analytics for issue detection, analysis, and prevention.
- Collaborate with customer teams to reproduce and resolve high-visibility network problems.
- Document findings and share methods, tools, and best practices across the organization.
Requirements
- Strong end-to-end troubleshooting and debugging skills for complex technical issues.
- Solid knowledge of 5G/NR and/or LTE RAN architecture, protocols, scheduling, and radio performance.
- System, design, or test experience with 5G and/or LTE, including feature development, performance verification, or integration.
- Practical experience with baseband software architecture or programming and the ability to reason about software behavior.
- Ability to use or quickly adapt to log and trace tools, KPI dashboards, and radio performance tools.
- Good English communication skills and the ability to explain complex findings to varied stakeholders.
Benefits
- Competitive salary range of CAD $101,500–$133,350 in Ottawa, plus eligibility for an annual short-term variable compensation plan.
- Three medical and dental plan options, with core-level coverage fully paid by Ericsson.
- Retirement and savings benefits including a 2% pension contribution, RRSP matching up to 4%, life and accidental death coverage, short-term disability coverage, and a stock purchase plan.
- At least 18 vacation days, 3 personal days, 10 holidays, 1 volunteer day, sick days, and paid maternity, parental, or adoption leave.
- Financial wellness programs, educational assistance, matching gifts, a wellness account, and recognition programs.
- The position is located in Ottawa, Canada.
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About Ericsson
Ericsson is a publicly traded telecommunications vendor that builds mobile network infrastructure (RAN, core, OSS/BSS), cloud platforms, and managed services for communications providers and enterprises. Founded in 1876 and headquartered in Kista, Stockholm, it supplies 5G systems to operators worldwide and owns Vonage, expanding network APIs and enterprise communications offerings.