2 days ago
North Vancouver, CanadaSenior
Responsibilities
- Own and lead a medium-sized product domain within the Salesforce Service Cloud platform.
- Develop Salesforce features using configuration and custom programming, including Flows, Apex, Lightning Web Components, JavaScript, and Aura.
- Design and implement reliable integrations between Salesforce applications, external systems, and managed packages using REST and SOAP APIs.
- Own technical designs for moderately complex projects and make architecture and implementation trade-offs.
- Review code, define shared coding standards, contribute to common codebases, and mentor engineers through code reviews and pair programming.
- Conduct platform oversight, security assessments, Salesforce release reviews, system debugging, documentation, refactoring, and performance optimization.
- Develop and optimize Salesforce Marketing Cloud features, campaigns, email deliverability, integrations, and compliance processes.
- Analyze campaign metrics and manage IP reputation, conversion, unsubscribe, bounce, GDPR, and CCPA considerations.
- Lead team knowledge sharing, technical presentations, and initiatives that improve modularity, code reuse, and team velocity.
- Explore long-term solutions using emerging AI frameworks such as Agentforce.
Requirements
- At least 5 years of experience developing Salesforce Service Cloud or Sales Cloud solutions in Agile environments.
- At least 5 years of experience developing Salesforce Marketing Cloud solutions in Agile environments.
- Deep Salesforce platform, Service Cloud, Sales Cloud, and Marketing Cloud expertise, including the ability to balance configuration with custom development.
- Strong proficiency with Flows, Apex, Lightning Web Components, JavaScript, Aura, AMPscript, SSJS, SQL, HTML, and CSS.
- Proven experience designing Salesforce integrations with external systems using REST, SOAP, and WSProxy.
- Experience with Git, GitHub, SFDX, and VS Code in Salesforce development environments.
- Expertise in Marketing Cloud campaign performance analysis, email testing, optimization, IP reputation, and deliverability.
- Experience with tools such as Litmus and Email on Acid.
- Experience developing GDPR and CCPA compliance processes in Salesforce Marketing Cloud environments.
- Strong technical leadership, communication, problem-solving, documentation, adaptability, and root-cause analysis skills.
- Ability to work effectively with non-technical stakeholders, lead technical design, mentor others, and operate with minimal oversight.
Benefits
- CAD$94,000–CAD$124,000 annual base salary.
- Extended health, dental, vision, mental health, fertility, gender-affirming care, and 24/7 Employee Assistance Program coverage.
- RRSP matching, eligibility for the Arc'teryx Annual Incentive Plan, and access to an Employee Stock Purchase Program where applicable.
- Paid time off, wellness time, and dedicated paid No Wasted Day exploration days.
- Parental leave top-up and a nesting period for new parents.
- Professional development, Arc'teryx Academies, Employee Belonging Councils, employee discounts, and Pro Deals.
- Hybrid or remote work based out of North Vancouver, with remote candidates required to work Pacific time zone hours.
- Candidates must be eligible to work in Canada.
Tech Stack
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